I cannot fault the riad. Our stay was absolutely amazing and all of the staff were so helpful and friendly. Particularly Rachid (Rashid?) who was very attentive and courteous. The room was lovely (we stayed in the twin bed Berber suite) and the central courtyard was so peaceful and relaxing. The breakfast was a good selection and good portion sizes, served whenever you were ready. The instructions sent to me after I booked the hotel were detailed and gave great tips for the area and also how to find the riad. We arranged airport transfers which were easy and convenient. Rachid came to meet us from our drop off which made it lots easier to find. The riad had excellent wifi and a bar service, including alcohol. It was well-located as it didn't take long to walk to the Koutoubia mosque and central square. It was even closer to souks which you could walk right into. It felt safe enough - it doesn't matter where you are in the city, you need to keep your wits about you. We were two unaccompanied females, and felt totally safe in the riad. We encountered a problem with our pre-booked trip and the riad staff were so helpful in trying to sort it for us, allowing us to use their phone to call the local company and tried to sort another trip out to replace the one that went wrong (we didn't need it in the end). Absolutely brilliant and would recommend it to anyone.