8.2
Very Good
From 490 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

10.0

Service and Facilites

8.6

Traveler Reviews Hotel Montejo

Number of reviews per page
20
40
Top reviews
Ken
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was a very nice stay, friendly staff, close to everything...
arturo
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

They need to work in improving everything
Cristina
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

El personal Amable muy atentos
mitch
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very good
Evelyn
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Staff was very helpful and kind, the room was nice
Victor
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

It exceeded my expectations.
Rodolfo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

They advertise as parking included, when you check in they ask you what kind of a vehicle you have, if it is a SUV they will only cover the cost from 8:00 pm to 8:00 am. The hotel is outdated.
Jose
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I have stayed at Hotel Montejo on several occasions (4-5 times) over the last 10-12 years. This last time, we (my adult son and I) stayed in two separate rooms. It's charming, nice and quiet. It's downtown (two blocks from the main square), yet it is not super busy. I like the colonial architecture, the courtyard and the fountain. The artificial lighting in the rooms and in the bathrooms is deficient. The water pressure is low in the bathroom sinks. The beds are comfortable. There is no coffee or coffee maker available in the premises. They converted the former hotel restaurant into a clothing store. Because of this I will not be staying there again.
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RENATO
6.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

The location is great but the room we stayed in was next to the fountain and it was very noisy -they were painting the building and the other guest were noisy as we were on the first floor. It is in a good location downtown but will not stay here again.
Gloria
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The room smelled very damp, so I didn't stay there.
GUILLERMO
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

It's right in downtown close to everything.
Kevin
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Amazing staff. Very convenient. Clean, all the essentials but very Mexican and affordable.
David
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The room did not feel secure. Upon check in I was given a number of warnings and potential penalties if rules were not followed. This made me concerned about the hotel and conduct of guests and management.
Cynthia
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The day manager was excellent the night manager was inefficient. We had an issue Where the top of the barn door lock had come off and it was a safety issue he told us it couldn't be fixed until the next morning. I had to get a stone and hammer the lock back on the door,it made sleeping difficult. As anyone with a little effort could push it open and have access to the room.
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Kevin
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Mexican, quaint, clean, friendly staff
Leo
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Old building but clean and excellent service. The location is pretty close to the main square, Cathedral, restaurants, shopping, etc. The only complaints would be that the shower floods a little bit and that the TV speakers were faulty.
Salvador
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The employees very helpful
DAVID
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Don’t have parking, i don’t like the service
Gregory
icon-Leisure
Leisure
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Nice small older hotel. Rooms around a small courtyard. Gabby at front desk was kind and helpful, cleaning staff as well. Room was simple, sparse, clean and large, comfy firm bed, quiet (thick old walls) and a/c worked well. 2 blocks from the center. No restaurant on site but they gave me a ticket for breakfast at a nice sister hotel around the corner. Pool is nice but cold in January! Not ideal for young kids. No wifi TV, but lots of channels. I will return.
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Mark
icon-Leisure
Leisure
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Good location from which to explore central Merida.
Number of reviews per page
20
40