Overall Ratings & Reviews Hotel & Spa A la cour d'Alsace by HappyCulture

The hotel is very charming and the rooms are comfortable. The entrance is a little hidden and not very easy to find. Very good parking area. A little hard to drag suitcases to the room due to the stone surfaced area in front of the hotel. But overall very pleasant, convenient location and very pleasant and helpful staff.

It was great

Lieu très agréable idéalement placé avec une équipe désireuse de très bien faire et garante d’une culture locale basée sur le service

A wonderful experience! The beautiful stone building and the entrance gate were a great part of the warm welcome. The smiling and pleasant Rachel, coffee/tea corner and homemade cookies. Spacious and luxurious room. Heated pool. Great breakfast. Exceptional service in a perfect location and walking distance to all the attractions in Obernai. We would love to come back again

Cour d'Alsace is a beautiful historic Alsacion hotel. It has more modern wings added to the original building and they are very nicely done. The styling, decor etc is first class and our room was quite large, beautifully appointed with one of the biggest and best bathrooms we have ever experienced in Europe. The parking is on site and so convenient. The hotel is right near the central square so location is perfect. There is also an indoor swimming pool and sauna. Some of the reception staff were friendlier than others but overall ok. The problems: The TV would not work until someone came to get it going. There were towels for the pool but none for the shower. No apology for either but both issue quickly remedied. The toiletries were limited , especially for such an upmarket place. Our personal issues: very schmick and cool light switches but After 2 days we still hadn't mastered them. Again, the key system is also overly complicated. Need to use the special pool key to access the residence. The room key won't do it. I stayed here years ago and it is exactly as I remember with respect to the facilities but seems a bit " corporate" and maybe just lacking on a few very important personal touches.

Wonderful hotel in the centre of Obernai a superb location in a superb town. Staff very attentive & helpful, everywhere was beautifully clean. Breakfast was delicious.

The night clerk was very helpful with our late check-in. He was willing to accommodate us and explain everything. Thank you so much!!! Also, the facilities, swimming pool, sauna and steam room were top notch!

This is an amazing property. The staff was very nice and helpful. Will definitely recommend it.

Perfect!

Nice place with great spa Very good location

The location is excellent, the spa is excellent, the room is spacious, the service at check-in and check-out is fast and excellent. I only have one complaint to vacuum the carpet better, especially in places where it is difficult to vacuum in the corners, it was really dirty and unpleasant, a large parking lot nearby

Great hotel complex nestled just by the center of Obernai. Friendly, helpful staff. Decorated with original paintings.

Staff was friendly and helped us reserve a table at a nearby restaurant on a busy Saturday night. Room was comfortable and clean--perfect for a weekend stay. The hotel was in a lovely area for shopping and dining.

Spacious quiet and well equipped room ov3r the garden

Very well run and extremely convenient. Large room and large free parking. Great Christmas market right around the corner. Convenient train to Strasbourg if not on strike.

Large rooms. Great location. Staff friendly and accommodating.

Great Hotel in the Town. Breakfast was in a small room and busy. The Restaurant in the Hotel is great

Lovely hotel with very friendly staff. Rooms were modern an comfortable. Ours had a small terrace. We ate at the restaurant and it was very nice and not too expensive

Lovely location,nice hotel, very friendly staff, slightly old fashioned but still nice, wonderful spa, pricey restaurant - food & wine...

Small conveniences missing e.g. No mIlk for coffeee in room, no English channels on TV, no hair conditioner, small thin towels. Nothing hugely wrong just small things which for the price would have been nice.