Nice clean room, not much of view though (just the station). Location is close to the station, very convenient. It's still in walking distance to chaya district and the market.

All is ok

Really great service food was delicious and definitely

Room perfect Staff polite helpful and assisting in all needs Stepping out into the street to fetch you a taxi

Superb service, amazing food, very nice onsen, comfortable futons, very good linens.

The room was an excellent size and very clean! Sleeping on the tatamis was the best nights sleep we’ve had so far in Japan! The kaiseki dinner and breakfast weren’t for us but that’s not to say that they weren’t lovely, it just wouldn’t be our first choice for a meal. We are glad we tried them though! The property is very beautiful and they gave you the sukamis to wear for the meals which was lovely and added to the atmosphere very nicely! And the staff were extremely helpful and friendly!

What a great time we had at Kanazawa Chaya. My family of 5 stayed here for three nights half-board following our stay in Tokyo. This place is out of the world. I cannot describe how attentive the staff are at this Ryokan hotel. My mother is approaching her 80s and I mentioned to them in email ahead of time that my mother prefers softer food and they delivered. I was worried that the three breakfast and three dinner would be repetitive, but much to my surprise, the Kaiseki meals were so meticulously planned and with fresh ingredients. We cannot have a better time in Kanazawa. It's also so close to the train station, making visiting the rest of the city a breeze. The most important thing of all is that the staff were so friendly and welcoming, we were completely spoiled during our stay.

We had an amazing stay. Staff, food and bedroom were all fantastic. The location is also very convenient to the station. Highly recommend. Wonderful experience!

Wonder

This was a unique and authentic traditional Japanese experience. We had the traditional Japanese dinner as well as breakfast.

It’s a different experience than staying in a western type hotel. The hotel provides superb attention to detail and customer service. Will be staying again in this hotel if coming back to Kanazawa.

Excellent stay!

Very traditional Japanese inn with outstanding service and Japanese food

What a great experience. I only wish we could stay longer. A real Japanese experience. The staff is amazingly helpful. And it’s close to the train station.

The room came with dinner and breakfast- both were delicious feasts with a variety of dishes. They did forget one of my preferences for foods, though. The baths are well maintained, but the building is an older style. The staff were all so helpful. A great introduction to the ryokan!

Wonderful service. Great meals.

The hotel is very close to Kanazawa Station and has a good location to reach tourist attractions quickly. One of our family members arrived late due to a flight cancellation, but Mr. Ueno made a very nice suggestion and the whole family was able to have dinner together. The entire hotel staff was very hospitable. I would like to thank Mr. Ueno and stay there again!

Excellent meals

職員有禮貌，然而設施比較陳舊，尤其是溫泉浴場很小

un hotel excelente sin dudas, el personal muy amable y atento todo el tiempo, la habitación muy limpia y muy bonita, muy tradicional, nos recibieron con un té y dulces todo muy rico, dormimos super cómodos a pesar de ser un Ryokan, pero eso era lo que buscábamos la experiencia tradicional y lo cumplieron completamente. tuvimos desayuno y cena y ambos estuvieron increíbles, tradicionales y ricos. ademas la atención fue excelente. por ultimo la experiencia del Onsen fue muy buena, instalaciones muy bonitas y todo muy adecuado.