I booked this hotel in error. I was trying to book a place in the Philippines with the same name, but when I went to make the reservation it took me to a hotel in Thailand. I called your reservation phone number and was told that they could not give a refund and that I had to deal with the hotel directly. I did contact the hotel and they told me that since I booked it through this site, I had to get the refund from this site. I have not received any refund to date. I would like to receive a refund if you are willing to do so.