Traveloka (126)
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8.5
Very Good
From 126 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
7.6
Location
8.1
Service and Facilites
8.4
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Traveler Reviews Sapa Mountain City Hotel
Number of reviews per page
20
40
Customer reviews
s***o
5.0
/10
Reviewed 63 week(s) ago
Location hard to find. The address on application is different with location on maps.
1 people find it helpful
Tran M. T.
8.5
/10
Reviewed 78 week(s) ago
khách sạn sach sẽ nhiet tinh chu đáo. Thân thiện
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Accommodation's Reply
24 Feb 2024
Thank you very much, I look forward to seeing you again next time, Sapa is very sunny this time, dear.
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SB
Susanti B. K.
6.1
/10
Reviewed 84 week(s) ago
Air putih disediakan di kamar tp harus bayar, heater disediakan tp harus bayar 😏 harga tidak sesuai dengan fasilitas.
2 people find it helpful
TH
Truong H. M.
8.5
/10
Reviewed 101 week(s) ago
Tạm được, ở đây trả tiền phòng nhưng lại không kèm tiện ích cơ bản trong phòng như điều hoà (dùng thì tính tiền) trước giờ thuê nhà nghỉ khách sạn chưa bao giờ gặp tình trạng này :)) được cái là khí hậu Sapa mát đêm khá lạnh nên cũng không cần dùng điều hoà. Cách trung tâm (khu nhà thờ đá) ~1km.
4 people find it helpful
SS
SETIO S.
8.5
/10
Reviewed 104 week(s) ago
The room is spacious, clean, only towels are not available,
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2 people find it helpful
LK
Luong K. M.
8.5
/10
Reviewed 107 week(s) ago
clean room, friendly host, ......
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LV
LE VAN A.
8.3
/10
Reviewed 110 week(s) ago
The hotel owner is friendly and cheerful, but the room is not air-conditioned, does not clean the room after 1 day. Location is not as described
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Pham T. T. T.
9.1
/10
Reviewed 126 week(s) ago
The owner and his wife are very enthusiastic and careful. The room is clean, the balcony is spacious, meets the standards I need, and is not too far from the center. Highly recommend to everyone.
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6 people find it helpful
Accommodation's Reply
16 Mar 2023
Professor of Sapa Mountain Town, thank you very much, I wish you and your wife always happy, healthy, and happy, looking forward to seeing you and your family again!
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NA
Nurul A.
9.4
/10
Reviewed 131 week(s) ago
Friendly staff and nice view, it took around 8 minutes to reach sun plaza or sapa station:).
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Accommodation's Reply
10 Feb 2023
Dear Nurul Astri Halizah!
Many thanks for your review so nice to meets you,All the best regards to you ,We hope to see you again!
I m Quy Belong Sapa Mountain City Hotel,
Quit Quit
9.7
/10
Reviewed 137 week(s) ago
The hotel owner enthusiastically gave detailed instructions on tourist attractions to visit, the room was clean.
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3 people find it helpful
Van D.
9.7
/10
Reviewed 139 week(s) ago
Nice clean room, good price, not too far from the center, the owner is very enthusiastic with guests, will come back next time
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2 people find it helpful
Accommodation's Reply
21 Dec 2022
I would like to thank you very much, I wish you always happy, healthy, happy and successful in life, I look forward to seeing you again! children; Ngo Thi Van, owner of Sapa Mountain Town,
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ND
Nguyễn D. H.
8.5
/10
Reviewed 142 week(s) ago
Khách sạn sạch sẽ yên tĩnh. Ông bà chủ vui vẻ.
7 people find it helpful
DH
Duong H. P.
5.7
/10
Reviewed 144 week(s) ago
The hotel has quite good heating mattress. However, the hotel has proposed to charge an additional fee to change to a room with mountain view but the view is not beautiful at all! Unsatisfied!
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6 people find it helpful
NT
Nguyen T. M. L.
9.1
/10
Reviewed 145 week(s) ago
Khách sạn vô cùng tuyệt vời gần ngay trung tâm. Anh chị chủ nhiệt tình, dễ gần ❤️
2 people find it helpful
Accommodation's Reply
11 Nov 2022
Sincerely thank you, for coming to rest at Sapa Nui Pho Hotel, see you again, wish you always happy, healthy, happy and successful! I LOVE ddks!
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Dinhphuckhanh
6.3
/10
Reviewed 145 week(s) ago
Bà chủ Khách hung dữ quá. Nhóm mình 6 người đi trekking về tuy đã vệ sinh kỹ giày dép nhưng không may sót lại một chút vết bẩn trước đi vào khách sạn và thế là bị cô chủ khách sạn lớn tiếng quát cho một trận dằn mặt. Có gì thì nhẹ nhàng chỉ bảo chứ làm dịch vụ như này là mất điểm nặng nề rồi
3 people find it helpful
Accommodation's Reply
04 Nov 2022
That's right, my dear, but if your 6 pairs of thick shoes go from Y Ty Bat Sat to ks, you go innocently and step innocently from the 1st floor to the 3rd floor like you and the Fairy, try asking. If the host is you, can you be quiet, and moreover, the mood of the children going back to the hotel, as if they just lost the battle with Chi Ty back to Sapa, it is really a bit difficult for anyone to encounter. If you are suffering from hardship, please consider honestly and fairly, children, life is impermanent, but live in a way that makes sense, eternal peace, forever.
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TT
Trúc T.
10.0
/10
Reviewed 151 week(s) ago
Phòng ốc khá ok đối với bạn nào dễ tính. Giường có sưởi ấm, đủ nước nóng và bàn chải, không có máy sấy tóc, không có thang máy. Mình ở tần 4 thì view rất xịn xò luôn, được cái các bạn phải chịu khó leo bộ, anh chị chủ nhà cực dễ thương, có hỗ trợ checkin sớm 100k/phòng
3 people find it helpful
Accommodation's Reply
25 Sep 2022
Thank you very much, I wish you and your family always happy, healthy, happy.
See you guys again!
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MHD
9.7
/10
Reviewed 151 week(s) ago
The hotel is clean and spacious. The owner of the hotel is cheerful and enthusiastic
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4 people find it helpful
Accommodation's Reply
25 Sep 2022
Thank you very much!Wish you always be happy, healthy, happy and have a lot of luck!
See you again with your family!
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NN
Nhung N.
8.5
/10
Reviewed 152 week(s) ago
Sorry I didn't take pictures. New hotel should be clean, fragrant. The location is close to the center, easy to get around.
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3 people find it helpful
Accommodation's Reply
16 Sep 2022
Many thanks you! Nice to see you again! Sapa Mountain City Hotel! Best regards to you!
LC
Linh C.
9.4
/10
Reviewed 152 week(s) ago
The owners are very enthusiastic and hospitable. I checked in at 4:30 am and my brothers and sisters still supported me to check in early. I checked out late and didn't collect any more money. The room is clean and has a mountain view. Close to the center, so it's very convenient to travel. Will come back again if there is a chance.
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3 people find it helpful
Accommodation's Reply
16 Sep 2022
Hi Linh
Thank you very much, wish you always have a lot of health and happiness in life
Good luck in life. Nice to see you again, best regards!
SAPA MOUNTAIN STREET!
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TD
Tran D. H.
9.7
/10
Reviewed 152 week(s) ago
Phòng đầy đủ tiện nghi và giá rất tốt. Anh chủ khách sạn cũng rất nhiệt tình và vui tính. Sau này nếu có dịp mình nhất định sẽ quay lại
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Accommodation's Reply
16 Sep 2022
Hi Mr Tran,
Appreciate the game, thank you!
You on the best regards ! It is a pleasure to welcome you with your family and loved ones!
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Number of reviews per page
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