9.0
Exceptional
From 361 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

9.4

Traveler Reviews Osborne Hotel

Number of reviews per page
20
40
Top reviews
donna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely stay, staff very helpful, lovely breakfast
Karen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really friendly staff and convenient location
Holly
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff were just so lovely here. Really really friendly, helpful, bubbly and after a 7 hr drive from Brighton to Newcastle it was nice to be greeted with such friendliness. I can’t remember the ladies name who checked us in but she was super nice (I hope she got Sam fender ;) in the end) and the night guy who was there when we returned from St James’s was also such a nice guy, he was still there in the morning so he saw us off. Both took to time to chat and not just small talk or the regular check in chat. Thanks for having us xx
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James
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice quiet area.
Douglas
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A small twin room with a tiny shower cubicle but all clean and tidy. Good breakfast and friendly, helpful staff. Great choice of eating places nearby.
Tina
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great hotel with a very warm welcome & nice single room. The room was clean & had everything needed for the night. The bar was a great addition & I really enjoyed having a drink & chatting to Laura from reception. The breakfast tasty & plentiful (even if a little early!) although perfect for when I returned from my run! The staff are very friendly & nothing is a problem for them. I’d recommend this hotel & would stay again.
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Philip N
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice friendly staff. Great free breakfast.
A M
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Good location with very comfortable and clean room. Staff very friendly and welcoming and a good breakfast provided. Good to have parking spaces - just a bit tight for a large car. Lots of places to eat/drink around which was nice.
Verified traveler
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Ok, truthfully what this hotel doesn't make it in. It makes up for in other ways, the right from the start friendlyness and promptness of staff is why this hotel would be popular, It's by far an asset of this hotel, not to mention the amazing breakfast everyday. The things in which weren't as fabulous where unfortunately the very tired, aged room/suite. It wasnt very roomy for a "family" size. It was quite old and tatty looking, with a strangely modernised toilet/shower room. Beds too firm for my liking, both double and single. I always take toppers but it may be a plus point for the hotel to have some decent ones at hand. Especially for those who like a softer mattress. It is situated along the quieter part of Osborne Road, so quite peaceful, a short walk from the Metro too which was great
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Richard
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly staff. Excellent breakfast. Clean and nicely decorated room. Room was on second floor and carrying bags up was a little challenging. Parking was quite limited (4 spaces) but luckily one was available. All in all good value.
Paul
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel was great value for the price. Room was spotless, staff were lovely, breakfast was great, thoroughly recommend.
Stephen
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Spent a night at the Osborne whilst attendind a function in central Newcastle The receptionist who greated me on arival was very pleasent and efficient My room was a single room and although not large it was more than adequate with a modern onsuite bathroom. The room was well decorated and very clean with a single bed desk and sofa Breakfast was cooked to order and the full English was excellent. The waitresses were very efficent and friendly The Osborne was about half the price of the usual chain hotels I stay at in central and was therefore excellent value in this particular evening and I cant really fault the hotel or the staff Only one minor gripe, who ever fitted the bifold door to the shower put the handle on the outside of the door which meant that all that was available to move the door from the inside was two little studs whic with wet soapy hands have no purchase If I handnt been tall enough to reach over the top of the door to push it to start it sliding I would still be in that shower
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Leanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

My partner had a procedure on his back and the staff went above and beyond by letting us have a room on the lowest floor and making sure we were ok and if they could assist in anyway
Lisa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lovely hotel, very kind staff. Beautiful location. Breakfast was very good. Will definitely be back!
Lee
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Another great stay. Comfortable. Warm and friendly. Breakfast is always great.
Angela
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great staff
Verified traveler
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean rooms, helpful staff, good location. Very limited parking on site.
Paula
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Exceptionally clean- reception were very friendly and helpful
Christopher
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Perfect single room for an overnight stay. Compact, clean with all modern facilities. Good location to access all amenities & attractions in Jesmond & a short walk into Newcastle City Centre. Good breakfast. Attentive staff. Good value for money.
Gary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very friendly staff and great location for Jesmond Dene parkrun
Number of reviews per page
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40