Overall Ratings & Reviews WoodSpring Suites Augusta Fort Eisenhower

It looked good in the photos, but the room is terrible, all the furniture and equipment is minimal, made of the cheapest materials, there is not even a coffee maker. It is a huge disaster.

The facility as staff were great. However, like many of the hotels (old and new) in the area, the cloud of marijuana was overwhelming at times

Check in lady was outstanding and helpful.

Was good for us. Handicap accessible. Clean

the new manager was very good and understanding about my situation. thank you

I did not stay. Upon check in I was told the hotel is NOT pet friendly as described.

The staff is the best ever especially Mrs.Pat

SUPPOSEDLY A NEW PROPERTY. NOT VERY CLEAN. EXTENDED STAY..NO UTENSILS OR OTHER AMMENITES. PEOPLE HANGING OUTSIDE.

It was clean and quiet.

It was nice

Nice staff rooms has big fridge.

Dump on inside, dirty, repairs needed, old, smelled of smoke in smoke free room

The front desk late night representative was awesome!!! She provided great customer service and always had a genuine smile.

I loved the easy check in, Kathy is super professional and friendly.

The bed was uncomfortable. All the other hotels in the area had one non-refundable charge for pets. This property charged me $10 a day plus the non-refundable fee.

Little cheaper convenient location

I stayed at this property for about 10 days and would stay there again! They do housekeeping once a week but they will give you a mop and broom if you need it!

There was an issue everyday. I had to clean my room on the first night, the refrigerator went out the second night(milk spoiled), the last night about 11:30 pm, I asked the attendant for towels and she proceeded to say to me, “yall get on my dam nerves and the argument proceeded. I checked out that Friday morning.

It was cheap, but the pictures are misleading, the hotel was old and run down. The place is an extended stay, or it seems like it, and the room was dirty and old.

Room was dirty when we got there and water was not getting hot. Told staff and she accommodated us by putting us in another room. 6/1/2024 night shift. Can’t remember her name but she was sweet and very helpful.