Helpful staff, a lovely room, excellent food and beautiful surroundings made our stay a highlight of our visit to Japan. Highly recommended for people who enjoy stays in quieter villages. We will return.

Enjoyed our private onsen time and having 3 options of outdoor hot springs. Loved our large room with the view of the stream, greenery and the birds singing. We were also happy with the Yukata options at the hotel. Ice cream bar was delicious. Japanese breakfast buffet was impressive! This was the best Kagaonsen experience for me and my friends.

This ryokan is very dated and in dire need of a refresh. The facilities are not what you would expect from a top end facility in a spa town. The public bath (men’s) felt decades old with soap/salt staining and old fittings. The private baths were a good facility/idea. Most corridors apart from the main lobby area had an unpleasant smell (musty, mouldy). Our room also faintly had this whiff. The staff are great - polite and efficient. Breakfast was good. The free snacks, sale, ice cream buffets were a good idea but don’t expect them to be top quality. The shuttle was handy. And the ryokan is well situated, a short walk away from charming Yamanaka town. Unfortunately I could not recommend this as a place until it has had a make-over.

Had a nice stay with my family here. The service was amazing - we got lots of support on various things on our trip, which we really appreciated since we didn't speak Japanese otherwise. We enjoyed the quiet and romantic atmosphere and the meals were good quality.

International And friendly

We were happy with the stay and with the room and staff. As noted by other travelers.. this stay is a little out there.. the town Yamanaka is quaint.. with surprisingly not a lot of places to eat.. and we weren’t that excited about their breakfast menu. If you after an Onsen experience a bit out there.. it’s great.. if you are hoping to explore Ishikawa Prefecture than it will add an extra hour drive time to your stay.

We decided to stay in a traditional room and it was a great experience. The food was a large variety and well presented. The room was cleaned twice a day and the staff was fluent in English. The local area was touristy with lots to do.

Tatami mattress was thin. Need double layer to sleep on. Dinner not as good as other ryokans that i have been to. Staff very friendly.

The hotel is a bit dated but other than that, the overall experience is good. Staffs are friendly and very welcoming. Wifi is okay and provided inside the hotel area. The room size is good and clean. We had reserved the room with both dinner and breakfast which are of good quality. The hotel is close to Kukasenkei which is famous in that area. The walk along the Kukasenkei is pleasant and the scenery is good. Despite there are more new hotels built in the main town area, I would still prefer this particular one as it is more quiet and off the traffic.

Good location with walking distance to town. The room smell old and possible it was a smoking room. Not a nice place to stay overall.

Very nice open air Onsen!

Ryokan is remotely situated but nice setting and most rooms facing the river . Either you drive Day time to locate the place or arrange for transport . Meals are good and service is attentive.

10 mins walk from train station. One of the public bath is just around the corner. Room is clean and comfortable. Small onsen.

Warm welcome was received at the reception by an English speaking lady. But the server at restaurant can only speak limited English. The environment was quiet . Just a few minutes walk to a walking trail and river .

We paid for the standard room with half board. Our room was a standard Japanese room with Japanese bedding as expected. The bathroom was quite modern and clean but the room felt a little tired and there was dust in the cupboards and corners. The meals (dinner and breakfast) were very Japanese. That's not a negative thing for most people, the food was well presented and the staff very friendly, just I'm not a fan of raw fish. We hired the family onsen which was lovely. Overall this was a nice hotel but could do with freshening up the rooms a little. The staff were lovely from meeting you in the car park, giving you a snack and drink on arrival, to the cherry blossom that falls on you when you walk in the hotel.

Warm greetings from the staff, hotel facilities are nice, dining experience is amazing

I was very pleased with the room and private bath. My only gripe is a rather large one. There was a constant buzzing noise that was impossible to drown out. I believe it was coming from the private bath area.

食事は、良かったです。 部屋の鍵の開け方が開けにくい‼️

スタッフの方、どなたも挨拶などとても良く、気持ち良く滞在出来ました。

手作りお菓子体験が出来たのが楽しかったです。