Overall Ratings & Reviews Doral Inn & Suites Miami Airport West

problema with the wc and clean the kitchenette

Bad Smelly carpets and small bathroom

I lived in Miami for 28 years. I recently moved to Port Saint Lucie, and had to come down to Miami for the weekend. I knew the area but never had to book a hotel. This facility is well located and its set up is nice. Once inside the room, the place looks not only dated, but not well maintained. There are signs of humidity, accumulated dirt, stains, and a horribly dirty bathtub. The cockroaches crawl by the main door, kitchen, vanity, and bathroom. The cover of cushion of the chair by the seating area was unzipped, the mattresses were extremely uncomfortable, making us roll to the middle like in a hammock. The internet stoped working at peak time on a Saturday afternoon/night when I had to do work. We were 2 adults and 2 children, I went to the lobby to ask for 2 additional towels since there were only two in the room, and the gentleman asked me to bring the dirty ones (?). I had to explain I had just checked in and that we were short 2 towels. Not an easy transaction. Breakfast was good both days, parking was convenient. We did not appreciate at all people haggling out of a room with a table and drinks, like in El Chavo del Ocho. We were lucky our room was not next to theirs. If you like a quiet place, look somewhere else, this is minutes away from the airport, in line with the runways, so you will have planes flying close to your nose the entire time. The room has a kitchen with all appliances and a clean large refrigerator. We recommend the owner to perform a good makeover.

You'll survive if you're only using the hotel for a one-night stay, but other than that, I would not recommend this location. It was dirty, with dust and what looked like blood stains on the wall. The bathtub had black dirt stains. The water shut off while I was showering before check out. Staff gave no notice that the water was going to turn off

Amazing stay

Dining staff rude, coffee’s cold. While taking a shower the water just turned off. We called the front desk they said they shut it off without warning. Room not that clean, no towels.

We saw cockroaches in the living room, bathroom, on the kitchen floor & inside the kitchen drawers. The bottom of the bathroom tub was stained with large dark gray spots (like dirty feet). It was just awful.

When I arrived the room was filthy. Mold on walls. There was no was clothes. When I told the front desk he did nothing. I paid 400 for the night in the suit and we had to wear shoes and sleep with our own blankets because it was so gross. We would have left but everything was so high because it was last minute. Would never recommend this place.

Excellent location, needs more cleanliness and more kitchen utensils. But overall I enjoyed our stay

It was just too noisy and it impacted my sleep and the sleep of my family. The hotel is in a flight path and the planes are very loud. In addition, other guests were in the courtyard playing loud music after midnight. The music was stopped only after calls to the front desk. Staff should have intervened and stopped the music and loud talking without other customers having to contact the front desk. It was not a good experience.

The size of the room

a complete nightmare, dirty, neglected, full of bedbugs and cockroaches, everything broken, not suitable for living, water leaks, everything dirty, torn blankets, motels are better than this place that calls itself a hotel. I have photos of all that.

Nicely located, room was not properly clean, found used towels in the bathroom, had a running toilet that I fixed, sofa bed had no cover on the mattress, blanket in the closet had a dead roach in it.

many years ago, this used to be a nice property beautiful rooms beautifully kept up. Now it’s disgusting falling apart no housekeeping services no clean tubs if you want towels or sheets, you have to bring them up to the front desk yourself and get new ones and make your own bed and put in your own towels. This is the last time that I’m staying there. They don’t care about their customers.

To close to airport

The property is old and rundown our room smelled musty and moldy. The kitchenette was reasonably nice. The pull out couch was stained and gross. There was a domestic outside our window and in the morning someone got arrested also. Would not stay again.

Staff was very nice

Barry bad maintained property. Carpets were Larry found a couple empty plastic bottles behind the bed and underneath of it. Coffee pot never been clean neither the coffee machine inside the room. Stay tonight spend $425 on a very crappy hotel room. My advice: Don't waste your time and money on this hotel.

The check in was good. Rooms were spacious and clean. Mattresses were not very comfortable. There was lots of arguing outside our door in the early morning that woke us up. Check out was good. The clerk said we should have called him about the noise and he would have called cops.

It was quiet and safe