Overall Ratings & Reviews DoubleTree by Hilton Asheville Downtown

Perfect stay!

We had a very good staycation

Clean spacious rooms, short walk to restaurants and shops downtown

Very nice location and hotel

Very clean, beautiful view of the mountains. You can see the highway but it’s entertaining and interesting. 2 good restaurants and the rooftop bar has a relaxing beautiful view of the mountains. The staff was friendly and helpful. The vibes were good. Cleaning staff was awesome. I stayed in a 1 bedroom king. Wish they had a microwave in the room. But there’s a public one in the lobby.

Was a nice stay very quiet area.

Hotel was clean and the front desk was courteous.

This property is located in Asheville Village surrounded by the Blue Ridge Mountains. Walking distance from my conference and shops. The staff were friendly and helpful with my questions. The exercise facility was very nice and great equipment.

We were given the key to someone else's room upon checking in. We entered the room to find the TV on and someone's belongings all over the room. There very well could have been someone changing, or someone could have attacked us is they thought we were trying to break in. Heather, at the front desk, told us we were wrong before checking herself and then getting us a new room. She tried to brush off our concerns and only offered free breakfast to compensate. This was likely a legal offense and made us feel unsafe at the hotel for the entirety of our trip.

Staff not particularly friendly. Valet Service is spotty. Don't count on them to be there 7 days a week. Room is clean. Soaps and such are full size and bolted to the walls. I liked the Evelyn and Crabtree products.

Location was perfect. We could walk around downtown easily. Clean and delicious breakfast.

Great location, clean, large rooms, friendly staff. Walkable to many amenities.

Warm Welcome, very helpful staff, and location being in the center

The grounds and building were beautiful and the staff was very friendly. We would love to visit again.

Great location and friendly and helpful staff

Very clean, comfy beds, nice bathroom with great shower, excellent condition, easy walk to downtown and Montfort historic district, friendly staff

The roof top bar had an amazing view !! Very friendly staff.

This hotel was exceptional! Beautiful, clean, fantastic staff, great location. Rooms with sitting area was beautiful! Rooftop area was beautiful!

Very quiet staff good and very walkable

Parking lot is waaaay too small!