We stayed at the Hotel for 3 nights and during that time, They never once came into the room to provide new towels or empty Trash. The one time that we asked them to bring us towels and empty Trash, they never did and we had to keep asking for Towels and also there was poor Security. The side door would not lock and was broken. The Breakfast was also not great and it was super greasy. The only thing that we did like was the Pool. One time we went to use the pool an hour after it opened and the door was still locked and we had to let someone know about that. We have stayed here in the past and never had the poor service that we experienced this time