Overall Ratings & Reviews Hampton Inn and Suites Syracuse/Carrier Circle

This place is not clean at all, our room was dirty, stains on sheets, pillow and duvet, bathroom was filthy, all the surfaces in the room were dusty.

Our first room was dirty, they understood and was no right I was just I wasn’t thinking about anything I was really nice at all except for which shoe color why do you think I walk out of the hallwayput us in another room upgraded to a suite so they say but the second room was dirty we were told we were going to be taken care of and we could trust them to leave the property and no communication since.

Booked for a girls night. Nice and clean.

Coleen at the checkin was awesome

Can’t believe you charge for parking

Didn't like paying for parking

Great place!

Why do you charge for parking when there is no where else to park? UNFAIR!!!!!

The hotel looks good on the outside and downstairs. Upstairs everything is dated. The staff is excellent

No one at front desk waiting over ten minutes

Great front staff friendly and helpful!

Wonderful breakfast! Overall, hotel was very clean. However, the restocking of items (like toilet paper and towels) needed to be reviewed. We were in a suite (could sleep 6) and when we got there, we had 1/4 roll of toilet paper (no spares) and 2 sets of towels. Registration staff was amazing! Very attentive and helpful. Poor was broken when we first got there, and repair man was coming that day. Lady at desk called us to tell us pool was back up because she knew our daughter was counting the minutes until she could go in. Would stay again!

From the moment we walked in the door, Tea made us feel at home! The reviews about the breakfast were right - it was excellent! Healthier options than we are used to seeing, and good coffee!!

Large clean comfortable room Extremly friendly staff was so nice to my 2 granddaughters

The people that work at this Hampton are fantastic. Friendly and helpful. The front desk person, Tee, was outstanding with all the help she provided us. The gentleman cleaning in the evening, unfortunately we didn't get his name, was outstanding with the help he provided fir the get together we had that night.

I loved the walk-in shower, the comfortable bed and the wonderful chaise lounge in the king room.

The staff were exceptional

We stayed while visiting with family. Staff was awesome and made us feel very welcome. We used the common area quite a bit. Special shout out to Tee who hooked me up with Sugar free Hot Chocolate on a very cold night!

Brown spot on ceiling, long hair in shower before we used it. Corner outside bath tub tile looked moldy.

We'd like to thank Katheryn at the front desk!!