Very friendly and nice

Friendly staff. Clean building and landscaping kept up. Definitely be back in the furture.

Ok

Ckean and friendly staff

I have nothing but good to say about the property. I was warned about going to the mall by myself so I decided to take her advise and not go

Would rate almost perfect BUT a staff lady serving breakfast was an absolutely terrible human!!!! She was reposted to management and I never heard if she was spoken to etc. Will not stay there again just because of that one person that ruined it!!

The first room we were assigned wasn't cleaned, bed not made, no sheets available cleaning rags stuffed by the door. The second room we were assigned the TV did not work properly

We stayed here to be close to family for a family gathering. It was a wonderful stay!

Arrived back at the hotel hoping to grab an ice cold soda from the front desk pantry and the drinks were in a fridge that kept them lukewarm. Followed the signs on our floor to “vending and ice” and the room was empty with only a garbage can. Went down to 2 more floors and there was no vending machine to be found. The hotel is not really close to any convenience stores or shopping centres that would be open at 9pm so we weren’t able to get any refreshments on this hot summer night after a long day of travel. Disappointing amenities.

The hotel was lovely but there were a few things that need to be worked on. While using the pool, I noticed that the area had not been cleaned around in over a day (I saw the same dead bug on the side). I needed to ask for towels for the pool both at reception and through my phone (the phone at the pool did not work to communicate with the front desk). Housekeeping emptied the bins and replaced the towels, but left the empty plastic bottles near the bins in the room (there was no place to recycle and I did not want them in our room anymore). The nice thing was when my daughter had an pee accident, they were quick to clean it (it was not on a carpet).

Everything was dusty including the shelfs by elevator. Room was dirty and dusty. Fan in bathroom didn't work. The beds were so uncomfortable, seriously the worst we ever had! Tv has like 4 to 6 channels that worked. We got the bigger room so my 3 year old would have room to play and she had black feet from how dirty it was. I was so upset. And you charge for parking? Yes, ,olny 4 dollers but still, So crazy. Never again!

Everything

Ok place expensive.

Great stay!

Great service

Clean rooms

It was a great place to stay, the breakfast was really good & staff so friendly & helpful.

Check in went well. The problem was with the room itself. I began a thorough bed bug inspection immediately upon entry. I pulled one of the mattresses away from the headboard. I saw what appeared to be bed bug fecal matter and staining on the box spring encasement. The encasement had several small holes and tears all over. I alerted staff and they saw the evidence themselves. I booked another hotel for my party, 2 adults and 3 children, and left. I did receive a full refund and apology. However, it’s clear that housekeeping is seriously lacking. In addition to the bed bug fecal staining, there was old candy, a dirty paper plate and dried dog kibble on the floor.

Room was filthy, dirty and it smelled like garbage

They opened up a wall next to a room and there was mold all over. They should not have rented that room out.