Overall Ratings & Reviews AM Hotel & Plaza

They took my booking then cancelled before I arrived leaving me no where to stay.. they didn't reply when I emailed... Nice staff terrible management

Friendly and accommodating staff !

Really nice and clean newly built 👌 excellent for the price

Loved it

Super strong smell of bleach in the room. Hard to sleep.

Very friendly staff, and a security officer in the plaza to handle pre-checkin bag drops. Rooms are comfortable, and reasonably well appointed.

Nice staff

We find roaches, nasty mattresses, no amenities definitely never come back

noisy at busy intersection, small awkward pool, slow wifi, very basic room considering price otherwise above average

Basic room with no window ventilation. Had a strong paint smell and could not rest properly, too expensive with booking fees for what it is. There are other options around the area.

The hotel was walking distance from souvenir shops, street food and restaurants.

Very well maintained, but no extras in the room. No coffee, no fridge, etc. Two bottles of water every day, but that was all. The wi fi and internet were extremely slow when they worked. Often I was unable to send or receive an email. As for TV, the only English Channel was CNN.

It is one of the first hotels when getting to Huatulco from the airport. It is across the street from ADO bus station and there is a Soriana right behind the bus station. Location is very convenient, only a few blocks from the zocalo main square. There are tons of restaurants around and late night snack is available from an onsite OXXO. Staff very friendly, they even loaned me a safety deposit box when all the rooms with a safety box is rented out.

The hotel is in a good location next to the small city center. There is an Oxxo downstairs and its across the street from the ADO terminal.

Good location for bus travelers, but I guess that is the only thing I’d stay in this hotel. No amenities, room smelled like bathtub plumbing.

Cons : If you decide to stay here please take some ear plugs with you if you want to have a good night sleep. Walls are paper thin and hotel is in the corner of 2 major busy streets day and night. First night we did not sleep at all. Next day we talked to the receptionist (STAFF IS AWESOME BTW) we told her about our noise concern and she was able to move us to a room at the end of the hall with no neighbors and further from the street intersection. If you are a light sleeper I do not recommend this hotel at all. Pros : Hotel is well situated, 5 min walk to town center plaza. Short 5 min / $1.50 dlls taxi drive to beach . Staff go above and beyond we also felt really safe there.

El hotel está bien ubicado y es perfecto para un fin de semana. El staff es amable y serviciales. Súper recomendado. Gracias.

Excellent stay and store next for your needs. A few blocks away from el Centro de Huatulco. I will definitely be coming back to this hotel. Staff was friendly and helpful with directions.

I know I am in Mexico but I am not completely fluent in Spanish. They could have any important information into English. I was in a corner room which was odd shaped but comfortable. The room could use a place to hang up your clothes.

This property is not handicap friendly. Rooms and restrooms are so small. The restaurant is in the middle of the property which is open to a busy street. The pool is small and has stairs to get in.