Overall Ratings & Reviews Palm World Resort & Spa Side - All Inclusive

Woman at the front desk was absolutely horrible, wanted to charge me 10€ to get back into my own room after I had locked myself out... I asked to see a manager and she made me wait 15-20min for him whilst murmuring Turkish words to me which I could obviously hear but not understand. I’m not the kind of guy who writes reviews because I believe most are fake news but this lady, blue eyes, blonde highlights is a racist rude human being and I would never in a million years stay at this hotel even for free just because of how she treated me.

great location. most staff very friendly. 4 of us stayed in deluxe room but cleaner leave 2 bath towels and didnt clean our room properly 1st 3 days. after complaining, we got different cleaner and she was good.

Staff need more training should be professional and friendly

Really good fun.

The location of this hotel was perfect. Its in the middle of several other hotels, shops and bars. The hotel ticks all the boxes in terms of facilities. Food was nice and varied. There are other bigger grander hotels nearby so the wow factor is lost on this place, but for what you pay and what you are after you can't really go wrong with this hotel.

Was designed purely for Russians and Germans, none of the staff spoke English

Actually the photos of the hotel not representing the reality The swimming pool very small The restuarant very small The receptionists never ever smile especially men They mentioned All inclusive but unfortunately you have to pay for everything. If you want to use the safe box you have to pay 2 euros per night If you want to get pop corn for your baby you have to pay 2 euros. If you need a beach towel you have to deposit 5 euros and when you bring the towel back they return it to you. If you didn't bring back the towel you will loose the 5 euros plus you have to pay 15 euros. The bed cover really dirty and the towels in the bathroom as well. This attitude and behaviour never happened to me before simply this hotel 1 star hotel and simply they are baggers. My recommendation to any one want to book in antalya try any onther resort.

Just a few nights away and was excellent and very clean

Great corner location ckose to a big shopping bazaars...5 minutes walk to the beach. Over all a beautiful hotel;nice staff.

Rooms are great and selection of foods are good Pool could be better with better sun loungers

The hotel is very clean and beautifully decorated. For the price you get really good service and food plus a room that is spacious and well maintained. Noise is a big problem here so if you want a quiet stay forget it. There is a lot of outside noise as you are on the main road and the rooms not well insulated against noise. There was a child crying intermittently for 2.5 hours and we had to call reception to complain. Do ask for a room as high up as possible to minimise the external noise factors.

It wast great I was 9 days there with family we enjoyed a lot. There were plenty of foods,drinks, fruits and sweets. The food test was good butte meat wasn’t good specially some time you can notice the meat is from night before. The swimming pool was great .It wasn’t big but we enjoyed alot. The beach was wonderful with drinks and lunch. Every thing was good but the only problem the reception staff couldn’t speak English at all . Most of guest were from Russia, some Turkish and few German and no English guest.

1) We were disappointed at the first instance as the hotel did not book a flight transfer, which they had emailed to say that they did. It was then difficult to even make a proper complaint due to the language barrier and then when we finally found someone who could speak some English they did not take any responsibility and blamed the company. When I showed them the email sent by them they stated that this person is now on maternity leave. They were not even apologetic, especially after telling them that we were left wait g at the airport at 2am and was forced to get a private car , which may have not been safe. 2) none of the children clubs were open throughout our one week stay. Misleading information 3) the staff do not speak any English except their spa lady who speaks well. Most other reviews mentioned this and they were right. Russians 4) food is not all that. Breakfast is disgusting. I have been to many hotels and this is one of the worst for breakfasts. 5) location is terrible. The only shops were fake design shops. Everywhere!! Positives 1) their pool slide is brilliant. 2) beach shuttle is brilliant along side their beach where good food was served. However please note: there were topless women at the beach. As not all people may prefer this. 3) their housekeeping staff were good. Always kept the rooms cleaned and refilled with toiletries and towels. 4) evening entertainment was fun. There was only one we managed to catch and it was brill.

Location of the hotel is nice , but the staff are very very rude they don’t speak or understand English the only know Russian and German the food was disgusting same food every day nothing for children and the worst thing was when a waitress told me the make they soup from the leftovers I booked all inclusive but we were going to Manovgat to eat , the worst hotel I ever seen I stayed there from 12/08/18 to 20/0818

Nice hotel but some of the stuff are tuff with the guests

This hotel caters mostly for german, russian and some turkish guests, so a lot of staff did not spoke english, even at reception. We booked a family room with seperate bedroom and it was very nice and comfortable. 2 balconies, TV in every room, a lot of channels on it. Wi-fi signal strong and steady in all hotel and in rooms. A lot of choices for food, I would say it was tasty and everybody will find something for its taste. There was plenty of food whenever you go in the meal open time frame. I personaly did not like the sweets, everything else was delicious, I am returning with some extra weight on me.. Drinks were just fine also. Our son had his 4th bithday while we stayed and for 10 euro they arange a table for you with flowers and they bring a cake. They did not have a candle unfortunately, so we missed all the purpose of the cake, but it happens.. They also sent a letter with best wishes in the room, and in the afternoon we found a froot plate in the room wich was a really nice gesture and a nice surprise. The beach is not so far, but they have a bus that goes every 15 min, and we used it. At night it had entertaiment for the kids (in german), one night a foam party, which was fun. The pool is large and with a lot of sunchairs, there was always some available. The slides were great, the kids loved it! Generaly we liked our stay in Palm World.

The least you can expect from an All-Inclusive 5-star hotel. Best thing is the beach is amazing. Pool and slides are small. Food is very good. Main problem was air conditioning in the rooms: takes long to cool the room, then gets too cold and difficult to adjust, then bad smells come from the ventilation.

The hotel was lovely but the food wasn't great. It was the same most days.

I had a week stay in Palm world. Everything was fabulous and nice except wifi internet which was slow. Beside that everything (food, beach, playing activities, pool, Hamam, Spa) was awesome. I’m also really thankful to the friendliest staff.

Preis Leistung sehr gut. Kleineres Hotel und daher sehr ruhig. Kein Massentourismus. Die Speisen waren wie vorgeschrieben durch eine Plexiglasscheibe abgetrennt.