Overall Ratings & Reviews Home2 Suites by Hilton Gillette

1 night stay, returning customers. This is the only hotel we stay at while in Gillette. Hotel was packed due to a volleyball tournament and dance competition. Staff kept up very well. Pool was great. Breakfast was great for a free meal. Rooms were cleaned well. Noticed the smell of sanitation as we walked in. Staff was very friendly and helpful! Will definitely be back.

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Rooms were clean and staff were friendly.

Very good

Lovely stay!

They cancelled our reservation. Then offered us a different smaller room for the same price. Room was dirty and stains on the couches and floor. Breakfast wasn’t great. I wouldn’t stay here again. Bummer for being a Hilton hotel.

Nice property in a good safe area

Breakfast was poor. English muffins were dry and hard. Bagel with egg and sausage was not good. Bagel was too old and hard.

Rooms are unsanitary and disgusting

Both the night and morning desk personnel were really great whenever we requested items. I would say the breakfast was some of the best I’ve seen for continental breakfast. My kids were able to pick great choices that were healthy and delicious! Very clean and great for the stay that we had for dance competition, with amenities for those of us who needed to cook our own food due to allergies.

Been staying here for 5 years every New Year weekend, and it's been nothing shy of excellent. The staff is so great.

Only stayed one night with my kids. Pool was decent and clean. Gym was also decent. Service was respectful and nice. Room was good size and fairly comfortable. Bathroom shower was in need of some repair but overall good!

I'm not providing a rating on the other items because the hotel had hot water problems so I never did stay there. I did give the facility a 4-star rating as upon check-in he promptly made me aware of the problem and provided me a list of other hotels in the area and their telephone numbers. The desk clerk was very apologetic and he was very helpful in assisting me to make other arrangements. I will certainly consider this hotel if/when I am ever in the area again.

The hotel didnt have hot water but didnt tell us when we checked in. I would have found another hotel had i known.

Pool water was too cold to swim and enjoy

Very nice !

super easy check in, tons of space in the rooms. the pool was FREEEEEZING!!! incredible breakfast and very friendly staff.

Average

They charge my credit card for something that they really never explained after I had check in. You couldn't just leave the fan on the ac and the couch bed was rock hard. Next time we are staying at comfort inn.

Outstanding hotel. Location, staff, accommodations excellent. Will stay again.