The faculty is older and needs some tlc. Staff friendly and helpful. Shuttle to ski resort a plus. We enjoyed the traditional room and onsens.

The room was seriously sub standard and small. I was offered an upgrade, but only if I agreed to pay a premium for the upgrade. I was then informed that the advertised breakfast was just slices of bread. I do not consider this provided breakfast

A very beautiful town

Website and pictures do not show how the hotel really is. It’s false advertising the rooms smelled like old, the shower room was discolored and disgusting. Food was not great. Onsen is older looking and does not appear like the pictures. Not worth all the money we paid. The lobby is beautiful and looks like it will be fancy but it’s run down and old.

Pleasant stay. The bath house was great.

Great place to stay to experience the room with Japanese motif. Also has its own Onsen and a nice Yuma tan you can wear outside while strolling the town

This hotel has good and bad areas. Staring with the good areas, staff is friendly and helpful. Breakfast is good. Walking distance to all the tourist attractions. Complimentary drinks and onsen. On the bad side, this hotel has limited non-smoking rooms. We expected a non-smoking room but was assigned to a smoking room. Strong cigarette smell when we walked into the room. After a long discussion with front desk, they told me that they couldn't give us a non-smoking room even if I was happy to pay more. Finally they found another smoking room and offered me to check it out. The new room still had the cigarette smell but it was not as a strong as the first one. Hence,very moved. Secondly, the hotel rooms need a good facelift. Lights were not working and walk and door had damaged marks.

Wonderful stay. Staff were super friendly and helpful. Location is absolutely superb, short walk from the city square and hotel has private onsens for anyone with tattoos or who would rather enjoy the experience alone.

Worth for money

There was bed bugs crawling at night in the wall, bed sheets and comforter. I have never seen bed bugs so visible and they were fast and hard to kill too!! Even thinking about it gives me goosebumps. My husband didn't even sleep at all, just watching and killing them. We were too tired from a long trip so we had to suck it up for one night. And we just saw one of the reviews here recently that there's bed bugs. I wish we could have seen it sooner. I got bitten twice. There was blood after killing those that bit me. The room smells like murky and old. I can't even fit my face in the sink. I am already a size of a 5'1 asian. I can't even go to shower it looks really old and gross. They really need to update the room and get rid of those bed bugs. Ceiling has water marks too. The lady in the front is really nice though. The real problem is the room. Private onsen was good too.

The parking is super far, you have to follow the hotel car to the parking site which is like 10 mins away then take the hotel car back to the hotel. Very troublesome if you want to use the car during your stay. The room was terribly small. The main door and toilet door knocked against each other so the toilet door must be closed in order to open the door. The hotel room is super old and I had bed bug bites from this hotel. The Pro is the location is very convenient, walking distance to the main attraction. I will definitely not stay at this hotel again due to Bed Bugs and Parking.

I had a very enjoyable stay at Hotel Takamatsu. The onsen facilities are excellent and I thoroughly enjoy them, especially the outdoor onsen. The breakfast spread is good and nice. I also want to thank Mr Akira Miura who found my son’s debit card and took effort to return it back to us. Thank you very much and hope to go back again.

This hotel is old the twin room that we stay so small and uncomfortable the onsen its fine the service is good but about restaurant we are not include to our booking because we prefer eat outside so many restaurants and coffee shops can choice that's why we don't have idea about food in this hotel

Very genuine and traditional feeling, with first class facilities and food.

Service was awesome, enjoyed the Japanese Kai-Aen dinner & the complimentary glass of wine. Thanks for the anniversary present.lauggage was sleft at front desk as I was early & when I returned, they were already sent to my room.

I reserved a non smoking room but my room smelled of stale smoke. There were smoking rooms next to me and the smoke came into my room. The rooms are a bit run down and old. The onsen area within the hotel is quite nice.

Japanese style type room with ability to rent private onsen. Facility is definitely dated and room smells of smoke despite requested for non-smoking room.

This is definitely a 10/10 for me. I came early before check in time. I left my luggage at the reception, only to realise that they have put my luggage in the room. The lady staff is very friendly and despite the language barrier when she saw my reservation in English, I assured her that conversing Japanese is perfectly fine because I understand the language at conversation level. The food is great too. First time experiencing this on my solo trip, I would definitely bring my mom along in a different season. My mom can't handle cold seasons so I'm planning either summer or autumn, whichever dates are available for both of us.

Very friendly service staff, location was around 7 to 10 mins from the bus terminal but fret not, remember to call the hotel to arrange free shuttle bus services.

This hotel has awesome location. The breakfast is great. The onsen is super. Great value.