8.0
Very Good
From 128 reviews
Cleanliness

8.4

Room Comfort

9.2

Service and Facilites

8.4

Traveler Reviews High Tor Hotel

Number of reviews per page
20
40
Top reviews
Lorraine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room very clean as was the rest of the hotel. Lovely welcome from a friendly receptionist/barman/waiter.
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely room comfortable bed. Well designed bathroom excellent shower. Staff very welcoming and friendly. The bar was a relaxing place to have a drink
Kerry
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely welcome upon arrival with a rose and a chocolate for Valentines Day. The bedding and bath sheets were spotless as was the rest of the room and the en-suite. I slept like a log! We didn't have breakfast as we knew we'd be having a late night but we did check out the bar area and that looked clean and comfy. We will definitely be returning, this time for longer.
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James
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Courteous staff, amazing bathroom! Great location and value!
Rebecca
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was as a very last minute trip. Managed to find this hotel at a decent price so we could visit friends nearby. The room was lovely, a mixture of traditional with some quirky updates. We didn't spend very long in the hotel so cannot really comment on the food or service but good for us.
susan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Yes. Clean and comfortable room. Staff very friendly.
Claire
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We were allocated a very small room up in the attic. No complimentary shampoo and conditioner in the bathroom. Only seemed to provide the bare minimum of everything.
Samantha
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room was really well decorated and modern with fresh towels and chocolates on our pillows when we arrived. We did have a few issues with our stay which we emailed to the hotel after we left and got an immediate reply - the staff were incredibly helpful and apologetic and offered us a full refund straight away for the trouble.
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Alexandra
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice room with a lovely comfy bed and big bath tub. The mechanism to raise the bath plug was broken through so I had to dig my nails in around the plug to lift it up to get it to drain. could have done with more hooks to hang outside coats and towels. But very good lighting and it was nice to have a few mirrors. The car park needs some repairs - the stone wall on the descent has fallen down making it a bit tricky to drive down before joining the main road again. We were in a small car so managed but bigger cars could get damaged. there is also an abandoned silver car in the carpark - mouldy windows and flat tyres - which makes the car park look unsafe
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ADRIAN
icon-
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Water in room was brown. Was itchy after having washed. No soap/hand wash etc, all dispensers weee empty. Remote control for the TV was missing. Arrived to room window being wide open and the room freezing. Only plug in heaters to warm room up which took ages. Bed felt overly worn out and very sagged. No one around at check out.
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Neill
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Perfect location and clean
helen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was nice. On top floor and no lift. Plenty of parking. The owner was nice and helpful. Probably needs more help as on his own. Would stay again as nice and clean and within walking distance of centre.
susan
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean, comfortable warm room. Welcoming staff
Andrew
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room was clean and comfortable. Staff helpful as always.
Linda
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was okay but cold in the attic room in December
Doug
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room, but service was very slow for the evening meal.
geoffrey
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We were only guests just 2 nights week 1 December, bed was uncomfortable, no body wash or shampoo in shower, dirty glassware.
Claire
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was dirty, glasses were dirty and they did not measure drinks out correctly
Daniel
icon-Business
Business
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean and immaculately presented room. Shame the blinds in the bedroom and the heating didn’t work, although an electric heater was provided which was very efficient. Breakfast was delicious although needs to be booked in advance (not made clear to me). No dinner was served apart from snacks at the bar, but there are many good places to eat out in Matlock. The one man on reception was very helpful and friendly, although the hotel did feel like a bit of a ghost ship. Good location only 10 to 15 minutes from Matlock or Matlock Bath.
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Rob
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Been here before,clean room and such a nice bathroom too,not far from Matlock Bath and Matlock.Have recommended to friends and relatives.
Number of reviews per page
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40