K***h
Staycation
8.2
/10
Reviewed 3 day(s) ago
Good, clean, only the food needs to be improved, because several times the breakfast food was salty.
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ibis Styles Jakarta Sunter
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Overall Ratings & Reviews ibis Styles Jakarta Sunter
Traveloka (3,448)
Other sources (57)
8.5
Very Good
From 3,448 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.5
Meal
8.4
Location
8.5
Service and Facilites
8.5
People often mention about ibis Styles Jakarta Sunter
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Staff Friendliness (75)
Ambiance (71)
Accessibility (67)
Bedroom (66)
Bathroom (64)
Hotel Area (63)
Taste (61)
Variety (58)
Family Friendly (54)
Check-in/out Time (53)
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Traveler Reviews ibis Styles Jakarta Sunter
Number of reviews per page
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40
Customer reviews
K***h
6.0
/10
Reviewed 3 week(s) ago
The bathroom is leaking, that's all.
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Accommodation's Reply
20 Oct 2026
Dear Valued Customer, With our deepest respect from ibis Styles Jakarta Sunter Hotel, Thank you for taking the time to share your experience at ibis Styles Jakarta Sunter Hotel. We sincerely apologize that your experience did not meet your expectations. At ibis Styles Jakarta Sunter Hotel, we are committed to providing excellent service to all our guests, and your feedback is extremely important to us. We are committed to addressing and preventing any issues that may arise in the future. We appreciate you sharing your concerns and hope you will give us the opportunity to serve you better in the future. Sincerely, Daniel Ralahalu, Assistant Head of Front Office
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h***u
10.0
/10
Reviewed 6 week(s) ago
The service at the restaurant is the best, the food tastes great.
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Accommodation's Reply
26 Sep 2026
Dear Valued Guest, This is a message from ibis Styles Jakarta Sunter Hotel: "We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one." Sincerely, Daniel Ralahalu, Assistant Front Office Manager
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Y***a
Business
8.5
/10
Reviewed 6 week(s) ago
The hotel room was clean and comfortable, and the staff was friendly.
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Accommodation's Reply
26 Sep 2026
Dear Valued Guest, This is a message from ibis Styles Jakarta Sunter Hotel: "We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one." Sincerely, Daniel Ralahalu, Assistant Front Office Manager
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R***n
8.4
/10
Reviewed 9 week(s) ago
I was a little disappointed, my toilet faucet was leaking. I'd been asking for it to be fixed from morning until I returned to the room that night, but it still hadn't been fixed. As for the food and other services, everything was good.
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1 people find it helpful
Accommodation's Reply
15 Sep 2026
Dear Valued Guest, Warm greetings from ibis Styles Jakarta Sunter Hotel. Thank you for taking the time to share your experience at ibis Styles Jakarta Sunter Hotel. We regret that your experience did not meet your expectations. We sincerely apologize. At ibis Styles Jakarta Sunter Hotel, we are committed to providing excellent service to all our guests, and your feedback is very important to us. We assure you that we have taken steps to address and prevent any issues that may arise in the future. We appreciate you sharing your concerns with us and hope you will give us the opportunity to serve you better in the near future. Sincerely, Daniel Ralahalu, Assistant Front Office Manager
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Verified Traveler
Staycation
10.0
/10
Reviewed 10 week(s) ago
From the moment we arrived, we were greeted warmly. The facilities were all clean, from the rooms to the children's and adult pools, and the food was delicious and plentiful. I was very satisfied with my stay here, and I hope it stays like this forever. I'll definitely stay at Ibis again next time.
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Accommodation's Reply
28 Aug 2026
Dear Valued Guest, This is a message from ibis Styles Jakarta Sunter Hotel: "We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one." Sincerely, Daniel Ralahalu, Assistant Front Office Manager
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A***a
8.5
/10
Reviewed 10 week(s) ago
The room is nice, comfortable, close to everywhere.
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2 people find it helpful
Accommodation's Reply
28 Aug 2026
Dear Valued Guest, This is a message from ibis Styles Jakarta Sunter Hotel: "We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one." Sincerely, Daniel Ralahalu, Assistant Front Office Manager
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P***t
Staycation
8.5
/10
Reviewed 11 week(s) ago
Good service, friendly and fast response.
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1 people find it helpful
Accommodation's Reply
28 Aug 2026
Dear Valued Guest, This is a message from ibis Styles Jakarta Sunter Hotel: "We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one." Sincerely, Daniel Ralahalu, Assistant Front Office Manager
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a***y
10.0
/10
Reviewed 12 week(s) ago
It's so comfortable... It's not like a hotel where you just sleep... The room is so luxurious
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1 people find it helpful
Accommodation's Reply
28 Aug 2026
Dear Valued Guest, This is a message from ibis Styles Jakarta Sunter Hotel: "We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one." Sincerely, Daniel Ralahalu, Assistant Front Office Manager
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R***l
Staycation
10.0
/10
Reviewed 18 week(s) ago
Overall very good. Thank you Ibis.
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Accommodation's Reply
28 Aug 2026
Dear Valued Guest, This is a message from ibis Styles Jakarta Sunter Hotel: "We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one." Sincerely, Daniel Ralahalu, Assistant Front Office Manager
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N***y
10.0
/10
Reviewed 21 week(s) ago
I've stayed here twice, and overall it's good. If it wasn't, I wouldn't have come back, haha.
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Accommodation's Reply
19 Jun 2026
Dear Valued Guest, Greetings from ibis Styles Jakarta Sunter! We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Daniel Ralahalu, Assistant Front Office Manager
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Verified Traveler
Leisure
10.0
/10
Reviewed 21 week(s) ago
Clean rooms, very friendly staff service.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Greetings from ibis Styles Jakarta Sunter! We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Daniel Ralahalu, Assistant Front Office Manager
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L***y
10.0
/10
Reviewed 24 week(s) ago
Every time I go to Jakarta, I always stay here
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Accommodation's Reply
27 May 2026
Dear Valued Guest, Greetings from ibis Styles Jakarta Sunter! We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Daniel Ralahalu, Assistant Front Office Manager
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R***a
8.5
/10
Reviewed 25 week(s) ago
The pool area is pleasant, the receptionists and staff are also friendly and the service is good.
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1 people find it helpful
Accommodation's Reply
18 May 2026
Dear Valued Guest, Greetings from ibis Styles Jakarta Sunter! We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We will share your feedback with our team, including any comments about our breakfast, with the relevant department. We are confident that this feedback will motivate all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Daniel Ralahalu, Assistant Front Office Manager
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Verified Traveler
10.0
/10
Reviewed 25 week(s) ago
Everything is good and the service is friendly
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Accommodation's Reply
18 May 2026
Dear Valued Guest, Greetings from ibis Styles Jakarta Sunter! We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We will share your feedback with our team, including any comments about our breakfast, with the relevant department. We are confident that this feedback will motivate all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Daniel Ralahalu, Assistant Front Office Manager
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H***o
10.0
/10
Reviewed 25 week(s) ago
Really recommended to stay in a budgeted hotel, the staffs are very helpful and friendly🙏😍🤩😂
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Accommodation's Reply
18 May 2026
Dear Our Valued Guest, Warmest greetings from ibis Styles Jakarta Sunter. We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Sunter. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Ralahalu. Asst. Front Office Manager
IG
I Gede A. B. S.
Staycation
8.4
/10
Reviewed 26 week(s) ago
The food in the restaurant is not very varied, especially the coffee choices.
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Accommodation's Reply
08 May 2026
Dear Mr./Ms. I gede A. B. S., Sincerely yours from ibis Styles Jakarta Sunter Hotel! We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We will share your feedback with our team, including forwarding your comments about the breakfast to the relevant department. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Daniel Ralahalu, Assistant Front Office Manager
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P***a
Staycation
8.5
/10
Reviewed 31 week(s) ago
This hotel offers an affordable price with good value for money. The check-in process is quick and hassle-free, which is especially convenient after a long journey. The location is quite strategic, with easy access to various public facilities such as restaurants and key areas. The room is standard—not luxurious, but comfortable enough for a pleasant stay. In terms of cleanliness, it is well-maintained, making the overall experience enjoyable. Overall, this hotel is highly recommended for those looking for a budget-friendly stay with a strategic location and efficient service.
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1 people find it helpful
Accommodation's Reply
08 May 2026
Dear Valued Guest,
Warmest greetings from ibis Styles Jakarta Sunter.
We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Sunter. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Daniel Ralahalu
Asst. Front Office Manager
FS
Fransisca S.
10.0
/10
Reviewed 32 week(s) ago
Friendly staff, very comfortable place, cold AC, clean, tidy room, there is a balcony, I am very comfortable, all the food is delicious, love ❤️
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Accommodation's Reply
25 Mar 2026
Dear Valued Guest, Greetings from ibis Styles Jakarta Sunter! We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. We are pleased to know that you have had a wonderful experience every time you stay with us. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Daniel Ralahalu, Assistant Front Office Manager
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FS
Fransisca S.
Leisure
10.0
/10
Reviewed 32 week(s) ago
The staff is friendly, clean, very comfortable for resting when tired from a long journey
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1 people find it helpful
Accommodation's Reply
25 Mar 2026
Dear Valued Guest, Greetings from ibis Styles Jakarta Sunter! We greatly appreciate your feedback regarding your stay at ibis Styles Jakarta Sunter. We are delighted to receive such positive comments. I am glad to know that you have always had a wonderful experience with us. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Daniel Ralahalu, Assistant Front Office Manager
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Number of reviews per page
20
40
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