Overall Ratings & Reviews Diamond Mills Resort

Room was great, service friendly and helpful. We arrived during a snow storm and parking was easy and snow was shoveled and ground throughly salted which was much appreciated. Only disappointment was the continental breakfast. It was lackluster and just like you’d get at a Hampton inn. We are also disappointed that the restaurant wasn’t open for dinner Sunday night.

The stay was very nice. I only rated it good because it was hard to find the front entrance and the complimentary breakfast was poor quality. The dead bagels and english muffins were not appetizing. The person only brought put the orange juice after everyone left and stuck it in the fridge. Two yogurts in the fridge. Nothing other than butter and cream-cheese to put on the bread. Nothing fresh offered, Just whole apples. I suggest cut up mixed fruit and cottage cheese, bananas. Hard boiled eggs and croissants may be a good idea too.

Great hotel, with views that are beautiful, even in winter.

Our stay was comfortable and would recommend it to people that visit this area.

The property was good overall, it was clean and staff was friendly. It was nice that there was an onsite restaurant on the property. Guest also get access to spa amenities. The first night was great, the second night however we noticed the flaw that there was not enough sound proofing in between floors. I’m not sure what was going on, but it seemed like kids were running a race above us. We called the front desk and they said they would handle it. But it honestly didn’t stop until around 2am. Felt like people were stomping and walking all over the room. My wife and I were honestly so tired in the morning. Other than that issue, the property itself was relaxing.

Very scenic view of the creek. Staff was very friendly. Several restaurants and shops within walking distance.

The rooms are mediocre for the price they charge per night. The spa and fitness center are off site (15 minute walk) and have very limited hours. This should not be advertised as part of the hotel. It’s a totally separate business. The front desk was incompetent as well. They had trouble checking us in to our room and didn’t know basic information about their own hotel. Which is fine, but if you’re paying $300 per night, you expect a certain level of professionalism and hospitality.

This was our second trip to Diamond Mills. After our first stay, we knew we wanted to come back!! Everyone at both the hotel and restaurant are is so courteous and kind!

This is our second trip to the Diamond Mill, we absolutely love it! The hotel and restaurant are top notch, excellent service, and everyone is friendly. The room we had was awesome, with a great view of the waterfall and Esopus Creek.

great place and excellent views

The picture for our room included a fireplace only for us to get to our room and theres not a fireplace, which is fine but don't I clude it in the pictures of the room if it's not going to be there

The man at check in was terrible. He kept me and a line of people behind me waiting while he was on the phone and didn't even attempt to acknowledge our presence. No other staff available to help us.

Very nice

Lovely property and restaurant . Our room had a beautiful view of the Esopus River falls . Staff were pleasant .

Beautiful hotel in a great, walkable area. Super clean and staff was wonderful. Will be coming back!

Lovely stay. Great overall. Spa is not on site, very much out of the way and quite a far distance away - not reasonably “walkable”. Would be more appropriate and honest to call the Spa a nearby and separate business that has some arrangement with the hotel. It is misleading to represent the Spa to customers in a way that makes it seem like an on-site amenity.

Beautiful hotel with an amazing view! The staff were very friendly and helpful, and the hotel was quiet and relaxing. We would definitely come back. There is a restaurant attached that I wouldn't recommend - very over priced and not very well-made food. But, the hotel itself is really great and right on the water.

It was nice quick qetaway. Room was lovely with the balcony. We ate at the restaurant & went to the tavern. All fantastic & staff were all very accommodating

Beautiful views comfortable room...not happy they cancelled our spa appointment ,,,, The reason we chose this place.

Very clean rooms with a beautiful waterfall view. Radiant heat flooring in the bathroom was a great touch. Continental breakfast was nice for the kids.