4.4
Poor
From 27 reviews
Cleanliness

4.2

Room Comfort

4.2

Location

7.4

Service and Facilites

5.2

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Traveler Reviews Sun UP Hotel

Number of reviews per page
20
40
Top reviews
ariane
icon-Leisure
Leisure
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The strict minimum with A/C for a couple of needed hours of sleep. But the staff (like EVERYWHERE in Sri Lanka) is sooooo nice!
Lauren
icon-Leisure
Leisure
2.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

I booked this hotel super close to the airport as I was arriving late. I showed up and no staff was around to help. A few empty rooms were left open and from what I was seeing there was no change I would stay or feel safe here. I left immediately and my taxi took me to another hotel nearby.
Lacey
6.0
/10
Reviewed 183 week(s) ago

Hotels.com verified review

The owner was very nice when checking me in. The hotel is located conveniently to the airport. It’s a great price. Not super clean and the amenities were very basic… no j
Katsunori
6.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

Very close to the airport.
Verified traveler
2.0
/10
Reviewed 422 week(s) ago

Expedia Group verified review

Sleeping on the street is cleaner than the rooms. Do not pay anything unless you see the room
Verified traveler
2.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

This cannot be called a hotel. Not even a guest house. It was like a dungeon. Rooms were dirty with no windows, bed and pillows dusty and smelly. We couldn't leave because we arrived after midnight and it was very late and we were tired. To add salt to the wound, when we woke up in the morning we found staff had stolen our money from the room. The place is not what you see in the pictures on Expedia website. There is a need to remove this hotel listing from Expedia's website and other websites. It is cheating to customers.
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Verified traveler
2.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

I arrived at 2:30am to a building just off the motor way in the middle of nowhere, to a 24hour reception that wasn't open. Even though the hotel knew I was arriving late. The hotel was locked up and no one answered the bell or phone. I am still waiting a refund.
Dariusz
2.0
/10
Reviewed 486 week(s) ago

Hotels.com verified review

In the middle of nowhere, no place to get food around, unmotivated staff
Deborah
4.0
/10
Reviewed 486 week(s) ago

Hotels.com verified review

Its a room you'd use because it's very close to the airport. It has air con. The staff we're as helpful as they could be.Staff clean as best they can with what they've got.
Traveler
8.0
/10
Reviewed 497 week(s) ago

Hotels.com verified review

Great for a traveler but get the AC room as I think they are a lot nicer. probably not a good place to stay if you are not used to traveling / hosteling. To a holiday maker it may not be what you are after but we thought it was a great cheap hotel and located right next to the airport it's perfect. the staff are really friendly. we stayed on two separate occasions.
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Arnie
4.0
/10
Reviewed 499 week(s) ago

Expedia Group verified review

The photos don't reflect the place at all. Way too run down.The place didn't feel secure.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 313 week(s) ago

Expedia Group verified review

Near railway station & Airport, If you can minight Arrive Airport,you can go outside give 400Rs get tutu taxi to this Hotel stay 1 night first , Next morning Go other city by bus or Railway
xyz
4.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Schimmel an den Wänden, keine Klimaanlage, kein TV
Mary
2.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Dont go there - it's really to dirty, even if you do not need mich, it's no good place to sleep. Even if the People are friendly.
Verified traveler
2.0
/10
Reviewed 437 week(s) ago

Expedia Group verified review

空港から近いので予約をしましたが、どうしても泊まる所がない緊急時以外は、2度と泊まりたくないです… 設備がひどいです…決してホテルとは呼べない…スタッフの対応はまぁ普通です。
stephane
2.0
/10
Reviewed 438 week(s) ago

Hotels.com verified review

Glauque et sale
sebastien
6.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

On devait prendre un vol très tôt. Cela permet de dormir juste à côté de l'aéroport pour pas cher. Rien d'autre. Chambres utilitaires, propres et basiques.
Jørgen
2.0
/10
Reviewed 445 week(s) ago

Hotels.com verified review

Vi havde hørt det var et transit hotel, og prisen var også lav, men der var slet ikke blevet gjort rent, gulve og toilet var meget beskidte, og der var mug på væggene. Vi beklagede os, for det lignede slet ikke de billeder der var på hotels.com Vi blev tilbudt rummet ved siden af, som så lidt mere rent ud, men vi valgte helt at finde et andet sted at sove, det var for beskidt. Og for at fjerne al mug lugten, brugte han lige en masse luft frisker, så man nærmest ikke kunne trække vejret. Gå langt uden om det her hotel, medmindre du er ligeglad og det bare skal være billigt
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Verified traveler
6.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

Hotel de transit à 5 minites de l'aéroport
Verified traveler
4.0
/10
Reviewed 478 week(s) ago

Expedia Group verified review

Nur die Lage des sogenannten Hotels ist OK, 5 min mit dem Tuk Tuk vom Flughafen und 5 min zu Fuß zur Bahnstation. Ich hatte in ganz Sri Lanka kein dreckigeres Hotel.
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