Overall Ratings & Reviews Taj Santacruz

well located, right on the Highway and walkable from Airport

The entrance to this hotel was always an issue and still is an issue.

Great hotel

Great location. Second time here. Staff is great and food is great. Kids loved the pool.

Courteous staff

Nice property

Really comfortable stay

Very good

Lovely hotel with amazing rooms and bathroom. Everything was first class and the meal in the restaurant was excellent.

The main reason for my stay being the runway views which didn't disappoint! Overall the room was very spacious and well equipped. The location was ideal, within 15mins of the international terminal. Would definitely stay again and recommend to others.

was not offered breakfast that I purchased as part of my package with Expedia. I informed both. Neither expressed any concern. I did not waste time sorting it out, but will keep this mind when I book my next hotel via Expedia or consider where to stay during my next trip to Mumbai

Lovely service. Good facilities. Highly recommend

Superb

Great hotel

the entire property and especially the staff

The service as usual was excellent The rooms are in need refurbishing

This property is not anymore my favorite in Mumbai after the experience this time. The furniture is tired with stains, customer service is not consistent - the worst are the front office people. I am not going to stay here anymore.

Very good servic upon middle of night arrival and check in

They messed up the room allocation at check in and took ages to sort this out - it was 5am and became annoying. Service was otherwise good. Great location for T1 direct walk way or buggy to T1. Food is extortionately priced. Otherwise a clean comfortable and relaxing hotel. Great view's of the runway

It was great as they gave us early check in. I m here for my kids. They wanted to stay in this property so booked it for a night. The koi fish feeding etc was good. While i was told on hotel.com thta the room will cost me only 11000 i was charged 15000 at the hotel ...saying it was about taxes. This is the part i didnt like. There should be complete transparency