9.2
Exceptional
From 723 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

10.0

Service and Facilites

9.2

Traveler Reviews Taj Santacruz

Number of reviews per page
20
40
Top reviews
Suresh
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All good
Navodit
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Near to T1 airport. Taj lounge is nice meeting room has airport view. Nice rooms and very helpful staff
Uma
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We love the Taj hotels. No other can compare.
Shwetha
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The airport was steps away from terminal T1 which was very convenient. The hotel was beautiful and the staff were very friendly. We got upgraded to a suite because of the double bed room being close to a smoking zone. The restaurant options and food were also very good. My children loved the hotel and the hotel room and want to come back here. Overall a wonderful stay and I would love to come back here again.
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CHIRAG
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Super
Vikramjeet
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The water stopper for the tub didn’t work for us so were unable to enjoy the bath.
Ronakbhai
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Did not use the Jym, otherwise all over stay was good
Francisco
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10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Airport shutte was punctual, breakfast deicious, staff everywhere fantastic. I love this place.
Ranna
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4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I don’t like the location as too much traffic and when I called Uber, the Uber drivers gets confused and they go to Terminal 1, Mumbai to pick up rather than Taj Santacruz EVEN THOUGH I put pick up location as Taj Santacruz. Also, the WiFi at this Taj is terrible and disconnects every 30 seconds!! I have stayed only at Taj while traveling to Mumbai and have stayed at The Taj palace hotel in Colaba and also at Taj LandsEnd in Bandra and both properties are awesome. I will not stay at Taj Santacruz again ever. Very mediocre experience which I don’t expect from Taj hotels.
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Mahrukh
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The spa was relaxing and the Hair Salon was good.
Pramod
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10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I found the hotel was very clean and the staff were very helpful and accommodating. WiFi was very good overall . The was very clean . The chefs in the Tirqi restaurant were amazing and happy to accommodate my dietary needs.
Rajesh Kumar
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Friendly staff
santosh
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Entire staff is very friendly and service oriented. Saismriti at rexeption helped us from quick check-in to walking to our room. All above my expectation.
Mangala
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything was excellent
Shagufta
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

for a quality and money they charge at hotel like taj great care should be taken so that visitors do not get food poisioning. i will be taking this forward
Devendrakumar J
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was spotless, staff were friendly and helpful.
Saifa
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff n food
Rose
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Spacious n clean rooms Terrible service n food Doesn’t meet Taj standards Have stayed at Taj hotels in several cities and countries
Andrew
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

.
Sudhir
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Awesome property, very well located, great room sizes for Mumbai, awesome gym and breakfast
Number of reviews per page
20
40