Overall Ratings & Reviews The Byke Suraj Plaza Veg Hotel, Thane

Room to improve… Although I have stayed for 1 night, the room was poorly maintained. The toilet was not clean and left without any cleaning after the prior checkout, all smelly. The shower drain was clogged, the clearance affected. Breakfast was ok though. Staff was friendly.

Decent experience. Nice large rooms. Better than expected at this location. Courteous staff and good procedure followed from outside to inside with all precautions.

The room booked by us was King sized bed but we were provided with a much smaller bed. Also the receptionist just handed us a letter to read about the hotel property. The rooms had dust in the corners and the shower to tap switch was broken. Did not expect this kind of service from a 4-star hotel.

The staff was very friendly and extremely helpful

I forgot my key in the hotel and the day after they said they had the key. My colleague went to collect and they said they don't have anymore. They lost my key after it was found in the room i stayed. Other than that stay was fine.

We stayed for one night due to an emergency and the stay turned out to be a decent one ! I had heard about this property and always wanted to explore once ! The room was comfortable with modern amenities required in a room. One thing that caught my attention was the swipe lock system required for access which was bang-on and the catering people for late dinners ! The variety of food items were plenty and the option to choose from A-la-carte or Buffet is also nicely done. The decor of the dining area is nice too. The place is easily accessible and service was also nice, would surely love to stay again.

Property was clean but needed upgrade n maintenance needed.Service was good ,staff were courteous.

Good location. Smart service. However, some mattresses and pillows need change. Overall a nicely located place with good service.

I booked multiple rooms for guests attending a wedding. The guests were quite impressed by the services. They were appreciative of the overall cleanliness and service. Keep up the good work. Check-in process was also very quick and effective.

Hotel rooms are neat and clean with a good view. The staff is very cordial.

Stayed for five days with extended family. Is a convenient location on the main road and good transport options nearby.

I had a good and comfortable stay . I forgot one of my clothes while checking out . Ms Annie has agreed to send it by courier . I will be paying for the charges .

overall stay was good, but I did find that staff were not very responsive to emails sent prior to arrival

Overall good value for money