Overall Ratings & Reviews Hotel Ristorante Donato

A Diamond in the rough. This area of Naples is a bit shoddy. The hotel property however is extremely well run, clean and safe. The staff are awesome and treated us like royalty. 5 star service. The secure parking area was needed for peace of mind and the underground lot gave extra piece of mind. The rooms though dated are well maintained and clean, and large by Italian standards. Breakfast was varied and plentiful with the highly trained restaurant waiters providing an extremely professional level of service. Do try the ristorante. It will not disappoint. We will return in future.

Value for money Parking available Good breakfast

Great Service ! The best customer service in italy is this hotel

Nice hitel with spacous room but not sure about the area. We arrived after dark and it seemed sketchy. Underground free parking and free breakfast are big plusses. Clean. Great internet. Not much food close by. The hotel still uses physical room keys, just fyi

I enjoyed my stay, the staff could lower their voices when doing cleaning routines in the morning, apart from that its was brilliant. The breakfast is great

Good breakfast and gated parking

Nice staff and service. Note that time tables for buses nearby are most likely wrong, and they might take quite a lot to come (probably better if you rent a car)

We really like this place, all stuff are very friendly

Surprising hotel, with renowned restaurant. I would always come back. Better option than downtown hotels. Roberto is very attentive to guests.

Nice and cosy hotel outside Napoli and to our surprise we found out that its own restaurant is very famous and a favourite among locals. This business offers free parking in the underground garage for those who booked the hotel. Lovely Italian cuisine with a rich choice from pasta and meat to fish and seafood. We had lunch elsewhere everyday during our trips outside Napoli but for dinner we came back to Donato for their lovely food and of course “Il vino” :) Friendly and professional staff both at reception and restaurant. many thanks to Roberto, Pepe and Co. 5 stars for the whole experience and I would rate higher than that if I could.

Arrived at reception to a well managed, smart and helpful clerk. Room was clean and spotless. Breakfast was continental but very good Would stay and recommend

Wasn’t even parked yet and an employee started to yell that I had 5 min to check in and then park the car. Check in guy was abrupt and took time to take in the info from passport so the guy from parking yelled even more at me for being there more than 5 min. Area very sketchy. It was cheap but not en enjoyable stay. Dining room was surprisingly very nice. They had live lobsters etc.

We brought a car so don’t know how accessible it is if using a public transport. Going to the hotel, the area seems shady, we were starting to be concerned if we made mistake in choosing the hotel. But then we arrived to a nice hotel with secured parking at the basement. The room was clean and we had a balcony. Breakfast is Italian continental style. 1 kind of cold cuts and cheese, sliced fruits and different kinds of pastries, I only like the croissants and the coffee. The restaurant looked nice so I made sure to have dinner there. Food was good, big portions and good price. Bottle of wine was cheap. 9 euro. Other restaurants normally charge 15-20 euro for a bottle of wine. The staff are friendly, especially Sacha at the reception.

Excellent service, great courtesy from everyone, convenient for the airport, for the city, for everything. I would suggest a wider choice of alternatives to cow's milk for those with allergies or intolerance to dairy.

Everything fine! Excellent conditions for good price!

It was clean and comfortable

I stayed only 2 nights! It was lovely! The staffs were very helpful.. there were free coffee all day long! The food at the restaurant was amazing!

Property is excellent and well maintained with internal; parking security watchman. Has nice gardens and terraces plus large well designed dinning area.

Staff friendly. Restaurant food was great!

Friendly staff, large bedroom and the food is really excellent