Overall Ratings & Reviews TownePlace Suites by Marriott Alexandria

Very clean and customer service was great

Good. Early check in was key. We needed to get in early and the guy got it done.

They were so accommodating and also pet friendly and that was the biggest plus!!

Property good. The smallest TV I've seen in a motel in years. All is good though

Nothing special

Smelled like pet urine.

Not a thing wrong with this stay. Attentive employees, everything was spotless. Loved our stay.

Great service

Our room loss power at 10:30 pm room was dark hotel employee couldn’t help said I would have to move my things into another room I repacked clothing and move to another room. After changing rooms, there was second power outage. Later in new room. Asked for wake up call to go to funeral. After wake call room lost power again they had no one to help. Late for funeral home family pick up. They flipped switch in room did not fix problem . We experienced 3 power outages. I have insulin in refrigerator. Had to leave grave sight to come pack to hotel. Power outage/tripped switch still not fixed. They said since we paid through a 3rd party Expedia would need to deal with refund for room payment.

Found someone else’s socks in my bed. For $200 a night, change the sheets!

The hotel is newer and I have stayed there 3 times. The house keeping needs help. The bathroom was sticky, the toilet had a dark ring around the top of the bowl. It looks like they just wiped everything down with a dirty cloth.

This was disappointing. The staff was nice enough but looks like they are understaffed. Breakfast was mediocre, you can get better free breakfast at a lower end hotel. Oatmeal was uncooked, only two items for hot food and no fruit other than a couple of sad bananas. Room had carpet stains. No access to gym with room key and no staff to be found for help to access. We only stayed one night thank goodness.

Extremely friendly staff

Very nice hotel.

My first room had several mosquitoes and I had to change rooms. I only found one in the second room, however, there was unidentifiable items in the tub, therefore, I did not use the shower. I've always had great luck with this hotel, however this experience wasn't the normal.

It’s a new hotel & it’s clean. Near grocery restaurants & shopping mall. Very nice stay we have!

We have stayed at Towneplace multiple times over the last few years. The hotel has changed ownership and it shows. I was presented with this page full of “new” upon check in. I was made to come to the front desk to get my own towels during the day shift. I’ve never experienced that. I was told that I couldn’t get a late checkout (which I ALWAYS get) because I booked with a 3rd party company. There were ants in our room. That may be because we’re on the first floor (maybe). Next trip I will probably go back to one of the other hotels across the parking lot from the mall.

Clean. Comfy bed. Nice staff. Easy check in. Safe location.

Very nice up to date rooms. I’d totally go back when I’m in town.

Had a family death and this was close to the funeral. Staff was so nice and helpful, hotel was new and room was clean.