Las Catalinas Doorway

Explore Las Catalinas Doorway
9.2
Exceptional
From 121 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

8.6

Traveler Reviews Las Catalinas Doorway

Number of reviews per page
20
40
Top reviews
Elliot
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fabulous serene getaway along the coast.
Katherine
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The flat was amazing, we definitely enjoyed the time we spent INSIDE the apartment. HOWEVER, the hotel management and concierge are COMPLETELY inept and made our entire stay unnecessarily frustrating. We received zero communication regarding what amenities were available to us, and only received answers to questions if using WhatsApp. Even then, responses would come hours later (even up to 24 hrs) and the responses were borderline rude. They did, however, make it very clear that we were NOT hotel guests - apparently apartment guests are the equivalent of the unwanted step child of every fairy tale. The property map is unreadable and inaccurate, even the valets didn’t understanding the map when trying to get us to our selected restaurants. This property advertises everything as walkable, but the streets are steep and management does not make it easy to get golf cart transportation if you need it. The valets were very polite but severely overworked as the property is definitely understaffed. Prices at the onsite restaurants and shop were outrageous for only average quality. To sum it up, we loved the APARTMENT but this company needs a complete overhaul of their management and some INTENSE training on customer service.
Read More
Kelley
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Las Catalinas is paradise. Our flat was beautifully with a covered rooftop terrance that was perfect for sunsets. The restaurants are great. The beach club with its pools, restauant, lounge areas and gym is worth the additional fee of $30 per person per day. We will be back.
Robin Leigh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was great and the town and resort and beach were beautiful. Only drawbacks were charge to use pool and no robes in room
Kimberly
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Overall a great experience thank you!
Eric
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was very clean with a beautiful view (36 Carlota). The beach access is second to none. It is meant to replicate some sort of italian town near the sea. In some ways it does do that. The service at the restaurants was spotty at times and the food is uninspiring. Better food can be found in town. The December 24-25 dates may have been part of the problem. On December 24 they simply did not have enough staff to run the restaurants. The food prices at the store on site (Copper & Stone) are ridiculousy high. Believe the reviews about the road leading to the resort: full of very deep potholes. It is 2 miles of very unpleasant riding. You can rent kayaks and paddle boards. The per hour rate is very steep. Would I go again? Yes but I would bring my own food.
Read More
pedro
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Beutiful Beach
Renato
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Property is nice, however there isnt access to a swiming pool, very unfortunate! Despite de advertising that states access to swiming pools
Richard James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Perfect for a family vacation. Staff, food, room, amenities all excellent.
carlos
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Una estancia muy conveniente, muy cerca de la recepción, me indicaron que había limpieza diría pero durante los días de hospedaje no se realizó eso si desilusionó un poco. El check in fue rápido y preciso igual el check out.
Zaruhi
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Beautiful, well maintained and very cosy resort, with stunning views over the ocea, very clean and well decorated units and villas, courteous staff and
Daria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

We loved our stay in Las Catalinas! We stayed in a beautiful three-level, two-bedroom home with incredible views—sunsets from the balcony were unforgettable. The town itself is incredibly charming and totally walkable. Everything is thoughtfully designed, and it feels both upscale and relaxed. The only thing missing was a great boulangerie—while there is one in town, it was often nearly empty. A full boulangerie with more variety would be the perfect addition to this otherwise fantastic community.
Read More
Alen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Loved this property
Pablo
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

We enjoy very much the house, the terrace was expectacular! And the personnel was súper kind, helpful and nice.
Anthony Rolando
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The property and the staff were absolutely excellent. We got a complimentary room upgrade when we found out the shower head was broken.The food and hospitality were on another level.
Igor
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

I would like to file a complaint regarding my recent stay booked through Expedia. At no point during the booking process was it mentioned that there would be an additional charge to use the beach club. I was surprised upon arrival to find that this extra fee was required, which I consider a serious omission of important information by your platform. Furthermore, the service provided by the staff responsible for the beach club was extremely disappointing. I was treated with a lack of courtesy and professionalism, which is completely inconsistent with the expectations of a pleasant stay. I kindly request that this situation be investigated and that appropriate actions be taken. I would also like a formal response regarding the lack of transparency about the extra charges, as well as an apology and possible compensation for the inconvenience caused.
Read More
Alejandro
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Despite being a very nice project and condo , the condo itself was very poorly equipped in terms of plates , silverware etc. The tv in the main room wasn’t 2 hours after I checked out I got a text saying there were 2 towels missing and had to pay $80 My reply was that it’s too bad this is brought up after I left and that when I checked in a count of the towels in the place wasn’t made in front of me They kept texting over the weekend asking for payment for $80 after I spent thousands in my stay I paid the towels under protest and most likely won’t return to this place
Read More
AMANDA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Las Catalinas es un lugar único ! Me encanta que sea un pueblito lleno de rincones por explorar … Los jardines los tienen preciosos! Super cómodo que la playa esté en frente y el beach club también es increíble … Amo los trials para caminar o andar en bicicleta ! La playa es preciosa y muy rica para nadar . El personal siempre muy amable ! 10/10
Read More
Francine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Beautiful property! Very quiet and peaceful. We will be back.
Einessa
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

It’s a very beautiful place, but not done there is construction going on and it’s very loud. Only three restaurants not much to do with kids. The drive is one hour away from the airport without traffic. In my opinion this place is good for couples only.
Number of reviews per page
20
40