W***y
Business
9.7
/10
Reviewed 2 week(s) ago
The location is very strategic. The staff is friendly and pleasant. The rooms are clean but lack soundproofing. The food is delicious and varied.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at ibis Manado. We are delighted to hear that you enjoyed the excellent location, the friendliness of our staff, the cleanliness of your room, and the variety and taste of our food. However, we apologize for the inconvenience you experienced regarding the poor soundproofing of your room. Your feedback is invaluable to us, and we will share it with the relevant teams to use in our evaluation process to improve the comfort and satisfaction of all our guests during their stays. Thank you for your stay and we hope to welcome you back to ibis Manado for another memorable experience. Sincerely, Michael Frank, General Manager
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