Overall Ratings & Reviews MainStay Suites Midland

Lot of construction around property. Hotel staff excellent.

Nice

it was a overall amazing experience

This place was a dump.

Front desk hardly said a word didn’t seem friendly at all. Bathroom sink plugged. No remote for TV. Breakfast hardly setup, mostly just unpacked boxes, coffee. I think a lot of the issues due to staff laziness.

To start with it was not clean. They had hair and lent in the bathroom countertop. One of the lights in the bathroom did not work. One of the comforters on the bed was ripped in two different places. The sofa and carpets have many stains. I asked for some water at breakfast, and one of the employees did give me a bottle, but was not very nice about it. The air condition in the bedroom had a very strange smell to it so we did not even run it. I would never stay there again.

Was nice enough hotel nice that it has a closed off bedroom be better if the room darkening worked since we both work nights was very bright. Very noisy hotel and could smell cigarette smoke in the room and we don’t smoke

It was easy to get to and hed a many caching to coom

The property around the hotel is ugly

They didint do housekeeping

Light above bathroom sink didn't work, iron didn't work, chair was worn, coffee maker in breakfast room didn't work. Appeared to be limited staffing to care of above.

There was no soap, or complimentary shampoos or body wash which you'd expect with the amount your paying. Main light didnt work in my room as well. Tv is awkwardly placed in the corner and not inviting to watch. Breakfast was decent and the brother that checked me in was friendly. Having said that I'll continue to book at the holiday inn even if i have to pay a little extra

Dirty hotel room , office chairs were stained and holes in celling covered by a bag . Breakfast food was running out before it ended , no waffle mix. Rushing you to leave room , check out was 11am and they knocked 3 times at 10:22, 10:30 and 10:50 . Would not recommend this place . The lobby and elevator area were covered in mud dropping and stains .

Overall good experience at this hotel, friendly staff, easy to get to and parking was easy. Room was clean and comfortable, carpet showed some sign of aging but everything worked and the a/c was cold! Breakfast was good and kept full. Would recommend staying at location close to Walmart and prices were fair as well.

Omg I love my stay the co managerluna I think she has so much patience I loved her absolutely she is the best customer service person I have ever seen I think she makes the hotel the best thank you so much :)

It was a great trip, thanks!

Upon arrival, the guy at the service desk didn't seem to know what he was doing, took about 20 minutes just to check in. upon entry to the room there was no blanket on the bed, no towels in the bathroom and dirty dishes in the sink as well as trash still in the trash cans. it was warm in the room so I put the temp down to 69, during the rest of the night it was 75 degrees and would not cool down.

Liz, at the front desk, is by far the best! She is kind and always attentive to your needs. She was helpful and familiar with this area of midland which made it easy to get our lunches and dinner

Good clean, safe place. Breakfast was good as was staff

This hotel is for truck drivers only!!!! Its a distants out of the town. The employees at the front desk ABSOLUTELY RUDE !!!