Overall Ratings & Reviews Karuizawa Pension Satou no Nukumori

Great place to stay at, thank you very much.

Loved the service. Loved the room. Would have liked espresso coffee (instead of just instant) as a breakfast option. And xxxl size slippers.

The building is not good. The setting of the room is not up to the standard of a motel. The tv set blocked part of the door of the bathroom. The wall, the window has stains. The shower did not have it own pipeline. The extension cord is dangerous as there is no electrical outlet for your phones.

Good

Kind and helpful staff. Very thoughtful, too! 😍

The staft is so kind , complete amenities Very clean surounding & good taste of good .

I arrived at night. The minor road leading to the hotel was dark and google maps gave an unnecessarily roundabout route. In the daylight I found the environs to be pleasantly rustic and quaint. The front desk staff was so kind and warm despite my limited Japanese ability and his limited English. It was the middle of winter, the whole hotel was warm, clean and cozy. There were several tea points located throughout the hotel; they were abundantly stocked with good quality supplies. My twin room spacious, well-lit, and cozy.

In wooded area

The place is a 10 minute walk from Karuizawa Station which is a little bit far if there is fresh snow on the streets, but otherwise okay. Our room had a heater, however it was too powerful so we had to turn it off periodically - we could not adjust it to be weaker. This meant that we turned off the heater when we went to sleep at night, which meant that it got extremely cold.

The hotel stuff are very nice. The bike rental only 500 yen a day. The only complain is the noise from the bathroom in my room, kind like the water draining into pipe, never heard this type noise from other hotel, i am ok with the noise during the daytime, but it happened while i was sleeping. other than that very thing is good. a nice hotel for the price.

The room is small but enough for three people. Bed was comfortable enough and everything seems to be a little bit old vintage style, we actually kinda like it! I don't mind the public bathroom, it's a bit clunky but fun experience!

Hotel a little run-down with basic rooms, no en-suite bathroom. Sharing bathroom and toilets ok if hotel is not busy. Language can be a problem as staff do not speak much English. Hotel site is off main road so not that easy to find.

Stayed 2 nights. Nice staff, nice dinner and traditional Japanese breakfast. Staff are so sweet to give me a leave to the outlet mall on the rainy day. And drove me to the station on my departure. Though they cannot speak very much English, still help me and introduce places for me to walk around.

場所が雲場池に近く朝の散歩が池を一周してくると小一時間で木々の中気持ちよく行ってこれました、おすすめです。

Location is best. Pension facility Is so so.

大変お世話になりました。今回ゴルフでの宿泊でしたが、ゆっくり過ごせました。

古い建物をリメイクしており、トイレ、風呂は共有。宿泊利用に当たり最低限必要な施設と、サービスあり。

脱衣場をもう少し使いやすくしてほしかった アメニティが豊富で貸出しのヘアアイロンや電気スタンドなどがあったのはよかった

市内に近いというメリットがあり、周辺観光に有利だ。 ただし、 1.部屋の中で匂いがしすぎて家に帰ってバッグを広げるのにその臭いが斬っていた。 2.部屋のファンの音が大きすぎて寝ることができませんでした。 3. 最悪の欠点は不潔な客室管理でエアコンでは匂いがし、風が出るところはほこりがたくさん付いていて、いつ掃除したのか分からない程度にクローゼットの上にはほこりがいっぱい積もっている。 4. 朝食は最小限の基本的なレベル以上であればいい。一体シェフが誰なのか見てほしい。

東西老舊