There was a problem with two features. One lamp was burnt , we had a hard time getting a fresh bulb for that lamp. Deny and resistance before letting us have the missing bulb. The climatisation (air conditioner) was not functional, to be clear the cold function of the Thermopump was not responding. It had air ventilating and it was heated in the room but we could not find a way to switch to cool function (it showed cool but was never becoming cool in the room.) Probably Sept-Iles is not warm enough/often to make it needing air clim, but we needed it that day and night. The office personal was not supportive and cold in their response. Only offering a handyman by eight am next morning and no immediate assistance. Why the management leaves this person to be alone overnight at the hotel, I don’t understand. And their response was quite cold and not supportive. I guess they did not even register a complaint to be resolved. So this was our only two deceptions but we were not happy because of that not supportive service Room 222

Le tapis de la chambre devrait-etre changé, cela ne fait pas propre

It’s a very nice hotel in a beautiful and perfect location. And it’s miraculously quiet and peaceful.

Everywhere was very clean but in my room behind the night table was very dirty. There was something running down the wall. Isn’t was when I went to plug in my phone cord.also the bathtub was very high, someone with a little bit of mobility problems would have a lot of trouble getting in and the toilets were extremely low.lots of trouble again is someone has problems getting up and down.otherwise it was wonderful. I would stay there again.

Le menage devrait etre fait en profondeur

No

Parfait!!

Le stationnement n'est pas idéal et la porte arrière est inaccessible de l'extérieur.

Hôtel bien mais la personne à la réception n’était pas très amical

Très bien situé côté Baie de Sept-Iles et sa Marina. Plusieurs chambres avec vue et balcon vue sur la baie.

Dans la salle de bain pas d main courante pour accès a la baignoire pour personne âgée accès a la baignoire difficile. Pas de bouchon pour bloqué le drain de la baignoire et porte du garde-robe défectueuse. Pour le reste rien a dire

Everything is great and very safe and secure

Très bel hôtel mais les tapis de la chambre était un peu sale et la salle de bain aurait peut-être besoin d'un peu d'amour.

Staff very courteous and helpfull, well situated,

very clean hotel , nice room and nice view

Clean room and parking

Proche du quai et marina.

A

Pour une vue sur la Mer, ne pas prendre une chambre au 4 iem étage, il n'y a pas vraiment un balcon, plus une lucarne, mais pour le reste vraiment bien et bien situé sur le bord de la marina.

Vu exceptionnel, très propre et employés très sympathique