Overall Ratings & Reviews Orton Hall Hotel & Spa

The hotel has some interesting features, comfy bed, powerful shower, very clean, however the windows needs attention and creaking floorboard.

The hotel needs a refurb, it looks like Alan Partridge would stay here. My room was freezing as the windows didn’t shut fully and the bath was both super narrow and shallow, it was a shame that the other option was a shower with a shower curtain.

Relaxing stay with my colleagues over two days midweek. We chose this hotel because it was in the middle for three of us to meet and it had good reviews. We were not disapointed with our choice as the staff and their service was excellent, the option to have a meeting while having afternoon tea was also a cherry on the cake. The breakfast was really good with good selection, hot buffet was delicious. Cannot fault it at all. The food in both the pub and the hotel restaurant were equally very good, we were not disapointed. The accommodation was also very good, large room even on the standard option for B&B, really great value for money. We have to forgive the somewhat older looking interior, in a conference hotel, it it not uncommon, and this is the only reason why I would not score it as amazing, but as good on the overall apperaance. But i must point out, the room was clean, the staff were superb. We visited the pool, while they were doing renovations to the saunas, so we were not able to use the facilities to the full, but this doesn't mean that I will score them down for that reason. I'm just not able to comment fully on the full spa facilities. All areas were clean with easy access. Overall, really good value for accommodation, as well as food. If I were to visit the area again, I would not hesitate to stay. The staff and their service would definitely make me consider staying in the future again.

Excellent breakfast. Every thing else as expected.

Excellent experience to stay in Orton Hall

Beautiful historic building. Lovely spa area and lovely food in the pub

Lovely stay, great location

The hotel is faded (think 1980s) but clean. The manager told me that the redecoration is is in process.The staff were lovely, as was the swimming pool and steam room. The weather was dreadful so we couldn't explore the grounds but if the price is right, we will probably go back, so may have another opportunity!

Lovely old building. Quirky. Nice grounds. Spa facial was amazing.

Great service from all staff throughout. Thank you. Lovely grounds to walk around. The pub was great value and very quick service. No complaints and would stay again.

Beautiful building and grounds. Dog friendly. Good food in the onsite pub/restaurant and the hotel did a nice buffet breakfast.

Lovely building and grounds with great facilities onsite . Especially the spa

Lovely staff. Good rooms. Lovely and warm for an older property. Comfy beds. And a good breakfast. And great value.

Lovely big little place.

Very decent hotel. Extensive set of buildings with an excellent swimming pool and sauna. Pub next door was good with great food.

I paid £154 for a completely standard room similar to a travelodge room but more dated. Then found out my friend paid £147 for a stately room with 4 poster bed etc.. very disappointing.

Really friendly, helpful staff.

I enjoyed my stay until an unexpected issue arose. I wasn’t informed about a loud Halloween party happening directly below my room (118) in the garden. Upon returning to the hotel at 5:00 PM, the noise was overwhelming, especially given the lack of double glazing, and made it impossible to relax or work, as I had planned. I understand that events like this can be part of the hotel’s offerings, but as a guest booking a 4-star hotel surrounded by parks, I did not expect such extreme noise disturbance, especially late afternoon! When I approached the front desk, I was told that the event would end at 9:30 PM. I felt that my request for assistance was not met, and no consideration was given. I ended up leaving the hotel in search of peace and quiet, despite having paid for the room. When I returned later that evening, and the noise was still on; I spoke to the manager, who informed me that the event finish at 9:45 PM and that it was only an extra 15 minutes... I was also told that my room was the closest to the event and that notes about such disturbances are usually sent in advance—however, this did not happen in my case. Had I known about the potential noise, I would have likely booked elsewhere. I was offered no alternative arrangements or compensation for the disruption. Overall, I’m disappointed by the lack of proactive communication and the way my concerns were handled. It did not meet the standard of service I expect from a 4-star hotel, particularly in a tranquil setting

Good stay

Not as good as it could have been, a bit misleading photos on website. Everything was a bit tired and worn, Spa area was grubby and had flaking paint and rust in the pool area.