The Customs House Inn

Explore The Customs House Inn
9.2
Exceptional
From 411 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.0

Traveler Reviews The Customs House Inn

Number of reviews per page
20
40
Top reviews
Ludovic
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Aucun personnel sur place à notre arrivée. Juste un téléphone à appeler en cas de besoin. Si vous laissez vos affaires et votre téléphone dedans sans avoir pris la clef de la porte et qu'elle se ferme, vous ne pouvez plus rentrer et personne pour vous aider. Vous êtes bons pour dormir sur le palier de la porte, inacceptable ! Il ne faudrait pas que les portes se verrouillent quand elles se ferment.
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Carmelle
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with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice victorian house, room well kept
Jean
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Tout OK
Monica
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Customs House in Pictou is a gem. Our room, located on the first floor, was large and well furnished. The king bed was extremely comfortable. The shower was hot and the water pressure was powerful. It is a lovely place to stay on the waterfront.
Nicole
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hors de l ordinaire. Maison ancienne tres bien entretenu. Pas de service a la clientele comme ailleurs. Monsieur tres gentil, souriant et disponible. Une enveloppe est préparée a notre nom avec no de chambre et clef de la chambre.
James
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great guy really enjoyed the conversation love the historical building probably the softest toilet paper I’ve ever seen Only thing is it can get cool and I couldn’t find the controls for the AC some extra blankets would do the trick 😊
Jennifer
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and comfortable. Great location, very short walk to pubs and shops. Unique property. Plush towels.
Éric
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parfait pour passer la nuit avant de prendre le traversier. Vieux bâtiment super bien conservé. Chambre et salle de bain vraiment très propre, et avec le charme ancien. Accès à pied à plusieurs restaurants. Nous recommandons.
Luc
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Endroit charmant, propre et confortable.
Rosalind
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I want to start with the positive. The room was large, very clean, the beds comfy and there was a/c, fridge and tv. The stay had what we needed and there were water views. However, there were no staff. Our key was stuck to a door with a message saying there was no breakfast so we’d be given a discount. We never saw another guest or member of staff and the building was generally run down looking giving off haunted house vibes. To get there you drive down a rather derelict llooking street with boarded up shops and arrive in a harbour area like a building site with what appeared to be a disused railway station next door. I am leaving this review so people have reasonable expectation of the place. Though the room itself was fine, nothing else about the place met our expectations.
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Josee
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

emplacement
Lori
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful old building with grand staircase and gorgeous woodwork. Room was large and comfortable with lively decor. So convenient to walk to all the town. The host was amazing in responding to questions and needs. Can’t say enough to describe how beautiful and enjoyable a stay we had
James
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Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location and friendly staff!
Allison
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful spot on pictou harbour. Historic building with gorgeous accents in and out. Bed was super comfy. And inn keeper was super helpful. Great stay.
Barbara
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Would only wish for a small table in bathroom to hold clothes for changing or toiletries.
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very unique and interesting place. Spacious nice room. Very comfortable and clean.
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely place, big rooms, very comfortable, very quiet, would stay again!!
Pam
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The place has character! Huge room with comfy bed. Good location by waterfront. Walk to downtown.
Tim
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The owner was very helpful and accommodating. Made sure we knew where everything was including restaurants etc. Would stay there again.
Kristen
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Beautiful heritage property, and Doug is an absolute delight.
Number of reviews per page
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40