8.7
Very Good
From 1,226 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

7.6

Location

8.9

Service and Facilites

8.7

People often mention about Somerset Medini Iskandar Puteri
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Room Space (35)
Bedroom (29)
Family Friendly (27)
Staff Friendliness (27)
Surroundings (26)
Accessibility (26)
Ambiance (26)
Bathroom (26)
Hotel Area (24)
Wifi (20)
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Traveler Reviews Somerset Medini Iskandar Puteri

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Customer reviews
E***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 6 day(s) ago
Friendly staff, spacious and clean rooms.
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Accommodation's Reply
15 Jul 2025
Dear Valued Guest, Thank you for your kind feedback! We’re glad to hear you enjoyed our friendly service and that the room met your expectations in terms of space and cleanliness. We hope to welcome you back again soon for another pleasant stay! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
P***O
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 6 day(s) ago
The staff gave us highly recommended dining destinations. Check-in was made easy, even though we changed our check-in date. The room was clean and the living room was spacious. The only downside was that we didn't get breakfast when we added an extra bed. Otherwise, everything was fine.
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Accommodation's Reply
20 Jul 2025
Dear Valued Guest, Thank you for your kind feedback and for choosing to stay with us. We’re delighted to hear that you enjoyed the spaciousness of the room, the cleanliness, and the warm service provided by our team especially during your check-in process and dining recommendations. We understand your concern regarding breakfast not being included with the extra bed. Kindly allow us to clarify that our extra bed charge covers the bedding arrangement only, and breakfast is not included by default. However, we truly appreciate your feedback, and we’ll certainly take it into consideration as we review our offerings. It was a pleasure having you with us, and we hope to welcome you and your family back again in the future. Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Super duper recommended for families, especially those with kids. The staff is friendly, helpful, and fast to respond. Choose a room with a mini kitchen because it's very helpful. The cleanliness is top notch. Just a few steps to Legoland, close to food.
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Accommodation's Reply
15 Jul 2025
Dear Valued Guest, Thank you so much for the wonderful review and recommendation! We’re thrilled to hear that you and your family had a great stay, and that our location, facilities, and service met your expectations. It’s great to know the mini kitchen and our cleanliness added to your comfort, and that our team was able to assist you promptly and warmly. We truly appreciate your support and can’t wait to welcome you and your family back for another enjoyable stay! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice hotel, clean room, kindly staff, and good facilities, near from Legoland Johor Malaysia
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Accommodation's Reply
11 Jul 2025
Dear Valued Guest, Thank you for your kind feedback! We’re delighted to hear you enjoyed your stay with us and appreciated our clean rooms, friendly staff, and facilities. We’re also glad our convenient location near Legoland added to your overall experience. We truly appreciate your support and look forward to welcoming you again in the near future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
this is the first time we came to Johor Bahru to visit Legoland theme park, we check it by guest review that this hotel is so recommended to stay and near with Legoland. the first impression the hotel is very tall and just check in at 2nd floor. the lobby have Dinosaurus lego which is great. we got a room in 16th floor and is super nice for us, the bathroom completed with the room amenities and kitchen set. the restaurant at LG1 floor open at 7am and they provided international breakfast and we found the purple water is called detox water. its so amazing. the staff very friendly and welcome us to get what we need since the first day we arrive. thats why we extend 1 more night at Somerset. thank you Team
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Accommodation's Reply
08 Jul 2025
Dear Valued Guest, Thank you so much for sharing your wonderful experience with us! We’re truly delighted to know that your first trip to Johor Bahru and visit to Legoland was made even more memorable by your stay at Somerset. It’s great to hear that you found our location convenient, enjoyed the view from your room on the 16th floor, and appreciated the amenities provided including our breakfast selection and the detox water! We’re also happy that the Lego dinosaur display in the lobby left a fun impression on your family. Your kind words about our friendly and welcoming team mean a lot to us. It was a pleasure having you with us, and we’re thrilled that you decided to extend your stay. We look forward to welcoming you back again for more great memories in the future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
What's interesting, the hotel is located near Legoland, and the hotel was so impressive with the type of studio room. Highly recommended for a stay. We checked in around 10:43 PM, and the registration process was so fast, just 2 minutes to get the room. Suasana/Fasilitas: The facilities were great and very complete, starting from the room amenities, bath amenities, refrigerator, iron, hair dryer, microwave, kitchen utensils, and also good internet. Makanan: The food was great and started with western until local food. Bantuan Staf: The staff was very helpful and gave information about the hotel facilities, the access, and also greeted us in the morning. Highlights: Good location, good room, and good hospitality services. Harga: Booking earlier is cheaper than a sudden booking, but it's all about the convenience. With the price, we can get enough rest. Lokasi: The hotel is just near Legoland and the mall.
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Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Thank you very much for your wonderful review and for recommending our hotel! We’re delighted to hear that you had such a pleasant and seamless check-in experience, and that our studio room, facilities, and amenities exceeded your expectations. It’s great to know you enjoyed the wide selection of food offerings, from Western to local cuisine, and that our team was able to assist you with helpful information and warm hospitality throughout your stay. We truly appreciate your kind comments about our location near Legoland and the mall, as well as your highlight on the overall value and convenience of booking in advance. We look forward to welcoming you back for another enjoyable stay soon! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Devi N. D.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Staying here is perfect if you are going to Legoland because the distance is very close. If you want to eat, just walk to Medini Mall, there are lots of food choices.
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Accommodation's Reply
08 Jul 2025
Dear Ms Devi, Thank you for your feedback. We appreciate you taking the time to share your experience. We look forward to welcoming you back in the near future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Emi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Strategic location, near Mall Medini & Gleneagles Hospital Medini Johor, next to it is Afiniti Residences. Clean, spacious rooms, complete amenities. Fast wifi. Easy & fast check-in & check-out process. Breakfast menu is quite good. Allowed to leave luggage even after checking out. Wanting to go to Legoland, we walked past the hotel breakfast area (G Floor), through the park then down to the highway, then crossed to Mall Medini and went down via the escalator right next to BIG (Ben's Independent Grocer). From BIG, the entrance to Legoland Malaysia Resort is already visible. Total walking distance: 0.39 KM, travel time about 7 minutes (measured using a smart watch).
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Ms Emi, Thank you very much for your wonderful and detailed review! We’re truly pleased to know that you had a smooth and enjoyable stay with us. It’s great to hear you appreciated our strategic location near Mall of Medini, Gleneagles Hospital, and the ease of walking to Legoland. We’re also glad that you found the room clean and spacious, with complete amenities and fast Wi-Fi. Your kind words about the check-in/check-out process and breakfast offerings are greatly appreciated. Thank you as well for highlighting our luggage assistance service and for sharing such helpful walking directions for future guests—it’s very thoughtful and informative! We look forward to welcoming you back to Somerset Medini Iskandar Puteri for your next visit. Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
s***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Walking distance to legoland. Near Ben's grocer. Superfast DC charging for EV available nearby
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Accommodation's Reply
24 Jun 2025
Dear Valued Guest, Thank you for highlighting our convenient location! We’re glad you found our proximity to Legoland, Ben’s Grocer, and nearby EV charging facilities useful during your stay. Your feedback is helpful to future guests, and we truly appreciate you sharing it. We hope to welcome you back again soon! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
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A Dwi W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff was very friendly and helpful upon check in. The hotel room was spacious and clean with a pocket-friendly price.
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1 people find it helpful
Accommodation's Reply
06 Jun 2025
Dear Ms Dwi, Thank you so much for taking the time to share your feedback about your recent stay with us! We are thrilled to hear that you found our staff friendly and helpful during your check-in process. Our team strives to provide exceptional service, and your kind words will surely motivate them. We’re also glad that you enjoyed the spacious and clean room at a pocket-friendly price. Your comfort and satisfaction are our top priorities, and it’s wonderful to know that we met your expectations. We hope to welcome you back for another enjoyable stay in the future. If there’s anything specific you’d like us to improve or any requests you may have for your next visit, please don’t hesitate to let us know. Thank you once again for your wonderful feedback! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Dina A. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The hotel staff patiently helped with all questions asked, and it was very helpful to be able to store luggage.
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Accommodation's Reply
27 May 2025
Dear Ms Dina, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that our staff was able to assist you with your questions and that you found our luggage storage service helpful. We strive to provide excellent service and comfort to all our guests, and it's wonderful to know that we met your expectations. Your kind words motivate us to continue providing the best experience possible. Should your travels bring you back to Somerset Medini Iskandar Puteri, we would be thrilled to welcome you again. Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
N***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
The staff [is] ] very friendly. The food is good but [there are] ] not many variants. [They] ] don't have drinking water inside the room. If you want to go to Legoland, [it's] ] just [a] ] walking [distance] ] for only 10 minutes.
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Accommodation's Reply
21 May 2025
Dear Valued Guest, Thank you for taking the time to provide your feedback regarding your recent stay with us. We truly appreciate your kind words about our friendly staff and are glad to hear that you enjoyed the food. We also appreciate your observations about the food variety and the absence of drinking water in the rooms. We'd like to inform you that we have a water dispenser available in the corridor for your convenience, and we encourage our guests to make use of it during their stay. We’re delighted to hear that you found our location convenient for visiting Legoland. Thank you once again for your feedback, and we hope to welcome you back soon! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
N***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly and helpful in handling guests...
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Accommodation's Reply
15 May 2025
Dear Valued Guest, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our staff to be friendly and helpful during your stay. Our team always strives to go above and beyond to ensure our guests feel welcome and taken care of, and it’s wonderful to know their efforts have made a positive impact on your visit. We truly appreciate your feedback, as it motivates us to continue providing exceptional service. We hope to welcome you back in the future and provide you with another memorable stay! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
d***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
All is increadable. Strategic location to Legoland, just walking
1 people find it helpful
Accommodation's Reply
21 Apr 2025
Dear Valued Guest, Thank you for your feedback. We appreciate you taking the time to share your experience. We look forward to welcoming you back in the near future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Spacious clean room. There is a refrigerator, microwave, iron, hairdryer, all facilities are complete.. the kids are happy to stay at Somerset Medini
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Accommodation's Reply
18 Apr 2025
Dear Valued Guest, Thank you for your feedback. We appreciate you taking the time to share your experience. We look forward to welcoming you back in the near future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
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Ivonny M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
It is very comfortable to stay here because it is very close to Legoland. Welcomed by friendly hotel reception staff & super complete rooms. Very nice place 👍
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+4
1 people find it helpful
Accommodation's Reply
13 Apr 2025
Dear Ms Ivonny, Thank you so much for your wonderful feedback! We are delighted to hear that you found our location convenient for your visit to Legoland and enjoyed the friendly service from our reception staff. We strive to create a welcoming atmosphere and provide complete accommodations for our guests. Your positive comments mean a lot to us, and we’re thrilled that you had a comfortable stay. We look forward to welcoming you back for another enjoyable experience! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Lisnawati A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Friendly receptionist, large lobby for families waiting for the check-in process, neat bedroom, sofa in the room, clean bathroom, kitchen complete with microwave, refrigerator and other kitchen utensils such as plates, bowls, glasses, mugs, spoons, forks, knives. There are 2 bottles of mineral water/day, but I asked for extra and was quite surprised because I was given 4 more bottles…
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Accommodation's Reply
13 Apr 2025
Dear Ms Lisnawati, Thank you so much for taking the time to share your positive feedback about your recent stay with us! We're thrilled to hear that you enjoyed our friendly receptionist, spacious lobby, and well-equipped suite. It's wonderful to know that the amenities in your room, including the clean bathroom and fully stocked kitchen, met your expectations. We're especially glad you appreciated the extra bottles of mineral water; we aim to provide our guests with the best service possible and are happy to accommodate requests when we can. Your comments are invaluable to us as we strive to create a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back in the future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Delita a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Clean apartment, friendly staff, even check-in which should be at 3 pm, can be in the morning around 9 am, because the room is ready, no additional charge. Complete amenities, all facilities can be used, close to Legoland, and also easy to find a place to eat according to children.
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Accommodation's Reply
07 Apr 2025
Dear Ms Delita, Thank you so much for taking the time to share your positive feedback! We're delighted to hear that you enjoyed your stay with us and found our apartment clean and our staff friendly. It’s wonderful to know that the early check-in was a pleasant surprise and that you appreciated our complete amenities. We're glad that our location made it convenient for you to visit Legoland and find nearby dining options suitable for your children. Your kind words motivate us to continue providing excellent service and experiences for our guests. We hope to welcome you back soon for another enjoyable stay! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
d***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
Everything is good for me except the stability of their Wi-Fi connection which is very bad. As I am an ASR member, the Indonesia Wi-Fi connection in Somerset in Indonesia is better than this country.
1 people find it helpful
Accommodation's Reply
30 Mar 2025
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We’re glad to hear that you’re enjoying your stay and that everything else is satisfactory. However, we sincerely apologize for the issues you've experienced with the Wi-Fi connectivity. We understand how important a stable internet connection is, especially for our ASR members, and we're currently exploring solutions to enhance our Wi-Fi service. Your input is invaluable in helping us improve our facilities. Thank you once again for your feedback. We look forward to providing you with another great experience during your next visit! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
L***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
The location is very close to Legoland, the bathroom and bedroom are clean, you can leave your luggage while waiting for check-in time without any additional costs.
2 people find it helpful
Accommodation's Reply
12 Feb 2025
Dear Valued Guest, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our location convenient, especially so close to Legoland. It’s great to know that you appreciated the cleanliness of the bathroom and bedroom, as we strive to maintain high standards for our guests. We’re also glad that you found our luggage storage service helpful. We aim to make your stay as comfortable as possible, and it’s wonderful to hear that we succeeded in this aspect. We hope to welcome you back in the future for another enjoyable stay! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Number of reviews per page
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