8.2
Very Good
From 395 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fiesta Inn Villahermosa Cencali

Number of reviews per page
20
40
Top reviews
Jose
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I’ve stayed at this place several times, I always enjoy it although room conditions may need more attention, such as broken locks or doors specially in the lower level of by the complex. Friendly and professional staff, safe facilities, I love the large green, pet friendly space surrounding the complex, overall, a great stay!
Leetal
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Didn't live up to what i would consider a quality hotel. Room smelled musty and moldy, no lamp at bedside - you had to get out of bed to turn on and off, mattress felt like it had been slept in by a series of 400 lb men, shower had someone else's hair in the drain. Breakfast was expensive but very mediocre except for the freash fruit.
Read More
ALI
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice place to stay
Daryl
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Room smells of mould. Pipe under bathroom sink leaks. Drink service at pool is not good. Have to go inside to find someone after 30 minutes. Then another 20 minutes to receive the drinks. Never came back to ask if we would like more. Housekeeping staff very friendly and nice. Great location. Nice pool.
Antonio
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Location green and great
Martin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Facilities were excellent. All the staff were friendly and efficient.
Flor
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Power was on and off, all night couldn’t sleep
Marilyn
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Hotel is a bit worn, but they are VERY busy renovating rooms. Lovely pool! Everyone is really nice.
Steven
icon-Leisure
Leisure
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Place is not bad. But we woke up to no water. So the hotel brought us buckets of cold water to shower.
Mitchell
icon-Business
Business
8.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

El hotel es anticuado y hay algunos lugares donde se puede ver la pintura descascarada, pero a pesar del desgaste, es un lugar agradable. Es cómodo y limpio. Nos gustó el estacionamiento porque teníamos un camión lleno de mercancías y sentíamos que era seguro. Probablemente nos alojaríamos aquí de nuevo.
Victor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

It's a great place to stay when you have a short visit to Villahermosa, however some rooms look a little old and it takes so much time to get warm water in the shower
Peter
6.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

The photos of this property are in no way accurate for its present condition. This 1970s building was probably renovated in the 90s as the building is corroding and peeling. The bathroom was in good condition and the beds comfortable, but the first room had a very noisy air conditioner. When we asked to move, the manager should have offered to take us to review the condition of the new room. But I had to ask. Following this type of guest request, only a manager should make sure the guest experience is perfect. The staff was friendly and helpful, including the bell boys, housekeepers and room service. Additionally, note the pet fee adds 43% to the room cost. That’s extremely high and was not available when booking. Hotels.com needs to force their partner properties to be transparent with pet fees and all other fees.
Read More
Jesus
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Excelente servicio y atención. Hermosas vistas
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 168 week(s) ago

Hotels.com verified review

Decent hotel with a great location yet very private and safe
Orhan
10.0
/10
Reviewed 204 week(s) ago

Hotels.com verified review

Great hotel, great location, great room... The hotel is next to do a lake and far away from traffic. In the middle of a large green garden next to the water. No noise at all. Our suite room was real large room with bedroom at the second floor.
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Me gustó el jardín y la visita desde la alberca
Maria
10.0
/10
Reviewed 218 week(s) ago

Hotels.com verified review

Muy buen hotel y muy bien ubicado con vista al río
Patricia
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 285 week(s) ago

Expedia Group verified review

Beautiful mural of the Mayan people and religion in the lobby clerk g the whole wall. It was very beautiful.
Verified traveler
4.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

Outdated, old, dirty, uncomfortable and the AC works horribly (and they turn it off every time someone cleans your room, so when you come back, you cone back to an oven. The pool is not workin. Not worth what they charge. The food is terrible. Avoid at all costs. Fiesta Inn should think about not giving its name to this disaster
Read More
Alfredo
10.0
/10
Reviewed 315 week(s) ago

Hotels.com verified review

Excellent..!!
Number of reviews per page
20
40