Overall Ratings & Reviews Appart hotel MOUNA

My second stay at this hotel and was again a lovely experience. The staff are really friendly, the rooms are well equipped, everything is nice and clean, and there are plenty of places nearby for food etc, and its a 30 minute walk into the centre of Marrakech.

Great, fast, friendly communication from them and perfect for what I needed the night before collecting a motorbike from nearby.

Appat Hotel is very clean, the rooms is confortable, and it is easy to get downtown center.

The property was very clean. Even though there was a foul smell on day one, the apartment was cleaned and the smell issue was addressed quickly. Our friends visited the apartment to spend an evening together. They were asked to submit their passports for record keeping. When questions were asked about data protection, the front desk person was unable to answer and felt irritated. Our guests felt uncomfortable during this conversation. Having said that, Abdul Malik at the front desk was brilliant and always helpful. Overall a good place for family stay.

Nice flat, good size, clean, very friendly staff. Would have been even better if washing machine is added to the flat

A nice roomy apartment with good facilties. Breakfast can be bought at it's own cafe. Our first room with a balcony was OK but overlooked a busy and noisy road. We had to swap halfway through our stay when a terrible smell of drains filled the room. No problem swapping immediately and the new apartment was at the back. No balcony, but much quieter.

Everything is outdated in this place nothing here is luxury like the name says, door keycards don’t work tv outdated wifi is the worst I have ever seen, the pots and pans wow , no iron also bring ur own. Its a good location but i guess owners don’t care about maintaining the property

Clean spaces Friendly staff

I was so discussing about this property because it's was really dirty and very old this place is nothing like in the pictures they didn't have a microwave to warm up the food , no water no soap everything was terrible!!!! I want a refund

Was a nice stay!

Nice receptionists Clean place AC in bedroom and living room. Toilet is clean. Area around place is good and there are local supermarkets. Also cafes and restaurants nearby. Local tax can be paid in dirhams too.

Positive points: - Well localised - Clean - Friendly staff - well equipped - Toiletries and nice towels Negative side : - Building and lift a bit outdated - Noisy Air conditioning - No easy access for wheelchair, pushchair or heavy suitcases

Very nice hotel, close to attractions. Very good for the family, as you get living area and kitchen area. Kids enjoyed the WiFi and living space. Staff at the hotel are very helpful, breakfast was enjoyable

The hotel apartment is in a good location although not many restaurants or shops close. I got sick last day and requested help from a friend as i couldn't walk alone. The hotel refused a friend to enter so had to check out 1 day earlier. They were not benevolent at all with my situation.

I have always stayed here very good

I would return to this apartment if I ever go back to Marrakesh. The apartment has everything you need and in good condition. Compared to other places I stayed in Morocco, this apartment was in much better condition and better furnished than the others. The location is very convenient, a short walk from the YSL Garden. I had breakfast included but the options in the neighbouring cafe looked rubbish so I didn't order. Bed and shower were the best I found in Morocco on this 2 week trip.

Amazing hotel. The staff are a credit to the hotel

Safe and friendly atmosphere

Friendly and helpful staff at reception, cafe next door and housekeeping. We were able to communicate primarily in English, went the extra mile when I gave the wrong info for shuttle pickup. Shower area could use a ledge for soaps etc - kitchen could use some dishcloths.

Very helpful and friendly staff. Spacious apartment, walking distance to shops and restaurants.