the apartment was amazing, very comfortable, had everything I could possibly need, clean and, for me, very close to Place Bonaventure where I was working for 11 days. However, when I tried to check in, I was told that my reservation had been "cancelled", this despite the fact that someone (Julissa) from Corporate Stays had been in contact with me via email not two days before my stay. There I was, from 5 until 7:30 running around Montreal trying to access the building. Thankfully, Oliver in the office, WHO COULD NOT HAVE BEEN NICER OR MORE HELPFUL, was able to straighten out the issues and get me into the apartment before I had to sleep in my van. Only other comment - the hot tub is certainly not up to regulation heat, it's warm, but not hot, I was a bit worried about the potential for bacteria to be honest. Also, there is no place in the shower to put your soap, shampoo etc. except on the floor at your feet.