The staff is very kind and helpful to tourists. You can leave your luggage before check-in. There are many convenience stores nearby.

The hotel staff is friendly, the rooms are decent, just a bit far from the station.

Happy and delightful stay, will revisit for sure

It's about a 10 minute walk from the JR or bus station. The room is small for the price, but convenient if you're visiting this area. There are 2 bottles of water. Breakfast has a tray for each person to scoop food to eat. The taste is okay.

The reception staff are very friendly. The hotel is close to the city center.

Crowded area, still crowded until evening, quite far from the station

Near from Shinjuku Station and Airport Bus from or to Narita/Haneda, cons near bar area "Kabukicho District" and a lot of drunk people on the midnight also in the morning

Nice, clean, close to 7 eleven and friends. Drinking water is always provided

Everything is ok, just the space room is very narrow. For the location if you walk a bit far, to the station is also quite far but not too far. Using a taxi is ok. Overall okay.!

I love this hotel, its so neat and compact. The amenities, perfect for travellers. All love from Indonesia.

Center of the city and easy to walk around 💕.

Staff hotel sangat ramah dan sangat membantu, kamar cukup luas, tempatnya dekat dengan stasiun Shinjuku, kamar kedap suara jadi tidak berisik. Sangat recommended.

โรงแรมอยู่ห่างจากสถานีรถไฟนิดนึง แต่ข้างในสะอาดดี ไม่เหม็นอับ ห้องไม่อึดอัดมาก ห้องที่ได้ไม่มีกลิ่นบุหรี่ดีเลยแต่วิวตึกบังหมด พนักงานพูดภาษาอังกฤษได้ แม่บ้านไม่ได้ทำความสะอาดทุกวันแต่เปลี่ยนผ้าขนหนูทุกวัน น้ำร้อนเย็นควบคุมได้ดี น้ำจากฝักบัวก็แรง

Extremely expensive price when I was book.

ห้องสะอาด มีตู้กดน้ำ ตู้น้ำแข็งบริการด้วย อยู่ย่านคาบูกิโจ หาของกินสะดวก อาจจะต้องเดินไปขึ้นรถไฟ ไม่ไกลมากแต่ก็ไม่ใกล้เหมือนกัน พนักงานไม่ค่อยยิ้มแย้มแจ่มใส แต่ก็ให้บริการช่วยเหลือดี อาหารเช้าก็พอใช้ได้.

The location is okay, strategic, close to Seibu Shinjuku Station, take a taxi from Lumine Shinjuku around ¥ 1,100 on weekends, it's a bit crowded too. 15m walk to Shinjuku bus terminal. The room for 3 pax is quite spacious, can open 2 medium size suitcases on the floor. Clean. The room is cleaned once every 2 days but towels are replaced every day. The receptionist can speak English and is helpful (such as ordering a taxi in the morning at 6 to go to Haneda Airport). 5m walk there is a Family Mart. There are also many restaurants near the hotel. Oh yes, I sent a suitcase via post from Osaka, the hotel received it and kept it until I arrived. Overall 👍 choose to stay here again next time you are in the Shinjuku area.

Pros: 1. Location is within a good walking distance from Shinjuku station and within reach of all Shinjuku areas. 2. Plenty of eateries and convenient stores around the hotel. 3. Pretty secured as after certain timing only guests can enter the hotel by swiping the room keycard at the main entrance. 4. Bed is superbly comfortable. 5. Room super compact with a design that every space must have its purpose. 6. Space below the mini study table I used to place my luggage instead of placing below the bed. 7. The corridor was pretty quiet. 8. There is a vending machine and microwave oven located in the lobby in front of the elevators. 9. Smoking room is located on the ground floor, next to the reception. 10. You can opt for a bus back to Haneda Airport from the Tokyu Kabukicho Tower. Tickets can be bought online. Just 5mins walk from the hotel. 11. Nearest laundromat located 2-3mins from hotel, towards the back of hotel. But the space is a bit tight. 4 washing machines at 200 yen per wash (30mins). It will auto dispense detergent, odorless detergent. 3 Dryer machines at 100 yen per 10mins. 30 mins is enough to dry. Whilst waiting for laundry, you can visit Donki across the road. 12. Complete toiletries and amenities. 13. Front office ladies are super helpful, friendly and nice. Cons: 1. Pricey. 2. Room and toilet very small. 3. Toilet, shower space super compact. 4. Unlike some other hotels, this hotel does not have its own laundry room. They have a full pledge laundry service charged by pieces. 5. Housekeeping is done every alternate day. For the price, I was hoping for daily housekeeping. Japanese hotels are very expensive because of their class and stars, as compared to hotels of similar stature in other countries. 6. My room's automatic bidet is not working at all. None of the spray function buttons were working. 7. The worst of all. The noise from the street! The wailing of police and ambulance sirens. Nearby is a hospital. The screaming and shouting of drunk people along the street. Everyday, there are many people hanging out along the street and getting drunk. Nearby a lot of clubs, pubs, and those sleazy services. Comment: The Shinjuku area has lost its Japanese charm. It became such a wild place that it is dirty, noisy and very packed with people. Quite a number of eateries that I used to frequent around Kabukicho before the pandemic were no longer there. A lot of newer eateries. Even Donki seems to have lost its charm. Most shops and department stores are closed by 8pm.

Nice hotel, friendly staff and good location.

Nice place with strategic location. Room is good. Breakfast is good

The rooms are very small, the service is very good and the hotel clerk wants to help.