Overall Ratings & Reviews Holiday Inn Express & Suites BOYNTON BEACH WEST by IHG, an IHG Hotel

The breakfast was good and hot. The room was clean.

Unclean room on day four I will not book with Hotels.com again and will resume booking direct with Hilton and Marriot Hotels

Okay, housekeeping was hard to deal with a couple days.

Unfortunately when we arrived, the front desk attendant was very busy on her phone with a personal call. No greeting, curt service and incorrect number of days put on our key cards, which of course we were on the 4th floor… In addition, we experienced bedbugs bites in our room. Won’t go back.

It was very noisy. People slammed their doors alot.

Very nice property.

Quiet and convenient location to downtown

They had an excellent breakfast

Didn’t do house keeping when we asked

The breakfast was not so good the coffee was watered down. I had to ask for yogurt because the wasn’t any out. Bathroom could be cleaner. They came and clean my room when I came back the room door was open. No wash cloths. Thank god nothing wasn’t missing.

We had a comfortable 2-night stay. The room was large, clean with comfortable bed. The bathroom was clean but I didn't like the showerhead. I want to thank the front desk for being very helpful and professional.

Nice vacation

Very nice staff

Check in was fast and easy. Sarah was excellent.

Nice clean and comfortable hotel and an excellent value.

This is such a convenient location for me, when we come back to town, this location in near most people and places we need to visit. Easy access to I-95 and the turnpike for that matter. Staff is friendly. Rooms are clean, and I wish I knew how they keep the glass shower doors so clean and SPOTLESS. Really I wish I knew... We stay here every visit to the area.

Friendly staff and clean facilities

Basic lodging. Clean room. Friendly staff. Decent free breakfast. Pretty good coffee! After our stay, someone thought they had left a small camera bag in the room accidentally. We called the front desk and they were happy to check for us. Overall; a good night in Boynton

Room ok, breakfast poor limited choice, juice tasted water . Front desk great

Overall a good experience. But the bathroom fell well below my expectations. The tub/shower was incredibly small. You couldn't turn around without fighting the shower curtain. Add to that the toilet was so low it felt like you were going to sit on the floor and I'm 5'11"