Was on half-board. Food provided was good. Staff was friendly and service was good.free parking on hotelnground

Nice view .

We were disappointed that the gift shop closed down. Garden looked like it needed some attention.

Great place, very friendly staff, food is very delicious and the private outdoor hot tub is great!

good!!

Traditional tatami room with hot spring .. outdoor hot spring is kind of nice since it’s snowing .. dinner served is nothing special Breakfast only start at 7am

Room was comfortable. The in-room onsen was amazing.

Quiet location just a short walk from the train station. Superb ryokan experience with modern amenities throughout. If you’re fortunate enough to get a room with a private onsen, you can enjoy all manner of luxury beyond the available public onsen facilities. A great option to spoil yourself, if even for a night or two.

Pleasant stay

Very close to station and is quiet. Very good room size with the Mountain View.

This was a pleasant relaxing stay and it was very nice

Very convenient, near train station. Clean and pleasant ambience. Shared onsen is generally good, we like the outdoor onsen. Generous in toilet amenities bag. Commend on Ms Kawahala excellent customer service, she is friendly and helpful at check in counter.

Walking distance to JR station. Friendly staff, great view of the mountain from our japanese room tat sleeps 5pax with 2 toilets to share. Dinner and breakfast were fantastic and yummy. Definitely recommend to friends who's visiting Yufuin.

Great Japanese style hotel. Convenient location from Fukuin station. Quiet and very friendly and helpful staff. Food is also very good and quite an impressive amount. One negative was chose this hotel since they have a sauna but is closed due to corona still. This was not mentioned on Expedia. At this point in time being closed due to coronavirus is a bit outdated and disappointing

The property is old and some repairs were done very roughly.

Hotel staffs very helpful, helped us to call taxi and arrange for luggages delivery to our next destination. Location - 4 mins walk to the Yufuin Train Station and about 22 mins walk to Kinrin and 17 mins walk to Yufuin Floral Village. Excellent choice for accommodation if u visit Yufuin.

I really love the room that comes with private outdoor hot spring bath!

Near the Main Street with amenities nearby. Easy to find

The facility is clean overall but it’s quit old and the onsen is not hot enough which I don’t understand why.

The food and Onsen in the hotel may not be as better than as others in Aso area. But the hotel staff is really so nice. They asked me what kind of food is not good. I told my dad not used to sashimi and they change the dish to a rather big fish head which is my dad favourite. We enjoyed the hotel facilities much. The hotel room is spacious.