Overall Ratings & Reviews SureStay Hotel by Best Western Wenatchee

Very good attention

Good location when visiting our kids and this time around we were able to bring our dog

Lite noises in the hallways

Location and price were good

Very comfortable room.

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Easy on /off highway 97

staff was very attentive

The "Continental Breakfast" was delightfully undersold, including waffles, sausage, eggs, cereal, yogurt and fruit, though it was strange that I could get a bunch of different drinks, but not cold water without the staff fudging the rules. The carpet throughout looked dated but other things looked updated. Being winter, the pool was closed but the hot tub opened, though we didn't try it. TV had some decent channels - we watched HGTV. Our room had a mini fridge and microwave but also a drawer that kept silently opening. Not very handicapped friendly, with no elevator to access 2nd floor and my visually impaired roommate tripped in the public restroom that was too dark for her to see its steps. Nice staff seemed to be doing their best to be professional and taking care of the guests. One even gifted a homemade memento to a couple celebrating their anniversary. We wouldn't mind staying here again.

For the condition of the hotel, the price was too high

Very limited breakfast options

What a cute place. We would definitely stay again

Good choice for city sightseeing.

El staff fue muy amable en todo momento:D

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Not a great stay. Floor smelled like mildew. Pillows were lumpy, breakfast was just sad. Sausages gravy and microwave biscuits and waffles. The thing we hated most was the sound from the room above. We were on the ground floor and we could hear every footstep made above us. It was ridiculous. You can tell this place was refurbished. There's better options in Wenatchee, stay at one of them...

Very nice spot loved it

Poor breakfast choices.

Great employees, especially at the front desk.

Barb (Manager) does a good job with her staff. Everyone was friendly and kind. Our unit was clean and fresh, the bathroom was clean with plenty of clean linens, hair products, bath soap & toilet paper. As it is an older hotel, there were a few spruce-ups that could be made, but we would rate it an 8.5 for sure!