Fraser Place Setiabudi Jakarta

Explore Fraser Place Setiabudi Jakarta
8.8
Very Good
From 1,404 reviews
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Cleanliness

9.1

Room Comfort

9.1

Meal

8.5

Location

9.1

Service and Facilites

8.9

People often mention about Fraser Place Setiabudi Jakarta
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Room Space (18)
Bedroom (18)
Family Friendly (17)
Staff Friendliness (17)
Ambiance (17)
Distance to City Center (16)
Hotel Area (15)
Surroundings (14)
Bathroom (14)
Accessibility (13)
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Traveler Reviews Fraser Place Setiabudi Jakarta

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Customer reviews
YUNIATI K. S.
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10.0
/10
Reviewed 6 week(s) ago
The room is very clean, complete facilities, comfortable room, strategic location, good in short.
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Accommodation's Reply
13 Apr 2026
Dear Mr./Ms. Uniati Sultani, Thank you for taking the time to write a review about your stay at Fraser Place Setiabudi Jakarta. We are delighted to hear that you were impressed with the cleanliness of your room, the complete amenities, the comfort, and the excellent location. Your positive review encourages us to continue providing the best possible experience for all our guests. We appreciate your review and hope to welcome you back to Fraser Place Setiabudi Jakarta in the future. Sincerely, Rizal H. Sultani, General Manager
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Dimas A. S.
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10.0
/10
Reviewed 6 week(s) ago
It was great to be back to this apartment
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Accommodation's Reply
07 Apr 2026
Dear Mr. Dimas A. S., Thank you for taking the time to share your feedback following your recent stay at Fraser Place Setiabudi Jakarta. We are delighted to know that you had a great experience and that it was a pleasure to welcome you back to our apartment. Your continued trust and support mean a great deal to us. We look forward to welcoming you again for another enjoyable stay in the future. Best Regards, Rizal H. Sultoni General Manager
D***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
This was my first time staying here. The room was very spacious, the facilities were very complete, the food was varied and delicious, but unfortunately I didn't have time to try swimming and the gym, there was a limit on mineral water refills.
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+5
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Accommodation's Reply
16 Mar 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Fraser Place Setiabudi Jakarta. We are delighted to hear that you enjoyed your first stay with us and left a positive impression during your visit. We appreciate your feedback regarding our water refill policy. Such reviews are very valuable to us as we continuously strive to improve the comfort and experience of our guests. We hope you will have the opportunity to use our swimming pool and fitness facilities during your next stay. We look forward to welcoming you back to Fraser Place Setiabudi Jakarta again. Sincerely, Rizal H. Sultani, General Manager
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T***h
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Staycation
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10.0
/10
Reviewed 18 week(s) ago
Good staycation, strategic location, very friendly staff, very good facilities
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Thank you for taking the time to write us a review. We are delighted to hear that you enjoyed your stay at Fraser Place Setiabudi, from its excellent location and friendly staff to the amenities we provided. Your compliments mean a great deal to us and motivate us to continue maintaining the quality of our service. We hope to welcome you back again in the future. Sincerely, Rizal H. Sultoni, General Manager
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Herlinda
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Business
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8.5
/10
Reviewed 18 week(s) ago
Many times stay here... Nice place to stay.
2 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Ms. Herlinda, Thank you for taking the time to share your feedback. We are delighted to know that Fraser Place Setiabudi continues to be your preferred choice and that you find it a nice place to stay. Your continued trust is truly appreciated, and we look forward to welcoming you back again on your future visits, whether for business or leisure. Best Regards, Rizal H. Sultoni General Manager
Verified Traveler
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Staycation
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10.0
/10
Reviewed 18 week(s) ago
It was awesome! They did so much improvement in terms of services because the last time I was there with my family was really a disaster.
1 people find it helpful
Accommodation's Reply
12 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are truly pleased to learn that your recent stay was awesome and that you noticed significant improvements in our service. We sincerely appreciate your honesty in sharing your previous experience, and we are grateful for the opportunity to regain your trust. Your comments affirm the continuous efforts our team has made to enhance service quality and guest experience. Thank you once again for giving us another chance. We look forward to welcoming you and your family back to Fraser Place Setiabudi for an even more enjoyable stay in the future. Best Regards, Rizal H. Sultoni General Manager
A***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
I always stay here for staycations or when friends come from out of town. It's clean and close to everything.
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Accommodation's Reply
12 Jan 2026
Dear Ladies and Gentlemen, Thank you for taking the time to write us a review. We are delighted to know that Fraser Place Setiabudi was your top choice for your vacation. Your trust and loyalty mean a great deal to us. We hope to welcome you back again on your next visit. Sincerely, Rizal H. Sultani, General Manager
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B***r
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Staycation
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10.0
/10
Reviewed 20 week(s) ago
Recommended for small families, very comfortable.
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Accommodation's Reply
06 Jan 2026
Dear Valued Customer, Thank you for taking the time to write a review. We are delighted to hear that Fraser Place Setiabudi provided comfort and is a recommended choice for families. We hope to welcome you back on your next visit. Sincerely, Rizal H. Sultani, General Manager
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S***i
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10.0
/10
Reviewed 22 week(s) ago
I really like the gym and sauna, haha 🍵🍵🍵
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1 people find it helpful
Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed the fitness facilities and sauna. Your compliments mean a great deal to us and motivate us to continue providing a pleasant stay experience. We look forward to welcoming you back again in the future. Sincerely, Rizal H. Sultani, General Manager
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S***i
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Leisure
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10.0
/10
Reviewed 22 week(s) ago
I really like the breakfast and I always ask for a latte with 1 bs after eating ☕
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Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Thank you for taking the time to write us a review. We are delighted to hear that you enjoyed your stay at Fraser Place Setiabudi, particularly our breakfast and service. Your compliments mean a great deal to us. We hope to welcome you back for your next stay. Sincerely, Rizal H. Sultani, General Manager
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S***i
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10.0
/10
Reviewed 22 week(s) ago
nice place will come back again hehe
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2 people find it helpful
Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Thank you for taking the time to write us a review. We are delighted to hear that you and your family enjoyed your stay at Fraser Place Setiabudi, both in terms of the food and the facilities. Your compliments mean a great deal to us. We hope to welcome you and your family back again on your next stay. Sincerely, Rizal H. Sultani, General Manager
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Verified Traveler
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Staycation
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9.7
/10
Reviewed 22 week(s) ago
This is my second time staying here with my family. The food is delicious, the facilities are comfortable, and it's perfect for families.
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1 people find it helpful
Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Thank you for taking the time to write us a review. We are delighted that you and your family chose to stay at Fraser Place Setiabudi again and enjoyed the food, comfortable facilities, and family-friendly atmosphere. Your compliments mean a great deal to us and motivate us to continue providing the best service. We hope to welcome you and your family back again in the future. Sincerely, Rizal H. Sultoni, General Manager
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Dian A.
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Staycation
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10.0
/10
Reviewed 24 week(s) ago
The hotel staff is very friendly, check-in time is very easy and fast, hotel facilities are good and child friendly.
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Accommodation's Reply
02 Jan 2026
Dear Mr./Ms. Dien A., Thank you for taking the time to write a positive review. We are delighted to hear that the friendly staff, easy and quick check-in process, and child-friendly facilities made your stay enjoyable. We hope to welcome you and your family back again on your next stay. Sincerely, Rizal H. Sultani, General Manager
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Annisa F.
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Staycation
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10.0
/10
Reviewed 32 week(s) ago
So comfortable and has many options for refreshing items
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Accommodation's Reply
13 Oct 2025
Dear Guest, Thank you for your kind feedback. We’re glad to know that you had a comfortable stay and enjoyed the variety of refreshing options available at Fraser Place Setiabudi. Your comments truly encourage our team to continue providing the best service and experience for all our guests. We look forward to welcoming you again soon. Best Regards, Rizal H. Sultoni General Manager
R***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
Staying here is comfortable for the room and ambiance. The location is also opposite Plaza Setiabudi One so it's only a short walk. For those staying here, it's very important to pay attention to access. The entrance is from the front, not the back because it's a different residence, even though the signs direct you to the same place. Furthermore, parking in the basement is very troublesome because you have to ask for an access card first, then exit the building and re-enter. Likewise, if you've checked out and made the wrong exit, you'll be stuck and unable to exit, so you have to be very careful. It's recommended to ask security first for parking or accessing your car. Hopefully, the service can be improved in the future so you can always get information on how to stay at Fraser Residence.
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1 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Sir/Madam, Thank you for sharing your experience staying at Fraser Place Setiabudi. We are pleased to hear that you enjoyed the comfort of your room and the hotel's strategic location. We also appreciate your feedback regarding entry, parking, and vehicle entry and exit procedures. We will share this feedback with the relevant team to ensure a smoother and more convenient guest experience in the future. We look forward to welcoming you back and providing you with a more comfortable and enjoyable stay. Best regards, Rizal H. Sultoni, General Manager
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Dimas A. S.
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Business
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9.6
/10
Reviewed 39 week(s) ago
the security guard in lobby was sucks! Cant give direction for the guest
1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Mr. Mochammad , Thank you for sharing your feedback. We sincerely apologise for the experience you had with our lobby security team. Providing accurate directions and assistance to our guests is very important to us, and we regret that we fell short during your visit. Please rest assured that your comments will be addressed with the team to ensure better service in the future. We truly value your feedback as it helps us improve and maintain the high standards our guests expect. We hope to have the opportunity to welcome you back and provide a seamless experience next time. Best Regards, Rizal H. Sultoni General Manager
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Comfortable, clean, and strategically located. Perfect for bringing a large family.
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3 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Valued Guest, Thank you for taking the time to leave a positive review. We are pleased to know that our comfort, cleanliness, and location provided a pleasant experience for you and your family. We look forward to your next visit to Fraser Place Setiabudi Jakarta. Best regards, Rizal H. Sultoni, General Manager.
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RM Seno B. U.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
The location is close to places to eat and the room conditions are clean and comfortable.
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for sharing your positive review of your experience at Fraser Place Setiabudi Jakarta. We are pleased to know that you felt comfortable with the cleanliness of your room and enjoyed our strategic location and proximity to a variety of dining options. Reviews like this mean a lot to us. We look forward to welcoming you back on your next visit. Warm regards, Rizal H. Sultoni. General Manager
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E***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 47 week(s) ago
Very satisfied staying here. All the rooms are very clean with complete facilities and the hotel staff are friendly. Activities in the hotel are varied and if you are bored you can walk across the small road to Setiabudi One, where there are many coffee shops, various culinary delights, cinemas, and even flower shops. Since the pandemic, Frasser Setiabudi has always been our family's choice for a staycation in the city.
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for taking the time to share your review of your stay with your family at Fraser Place Setiabudi Jakarta. We are very pleased to know that you are satisfied with the facilities, cleanliness, and comfort that we provide. Positive reviews like this motivate our entire team to continue providing the best service. We look forward to welcoming you back in the near future. Warm regards, Rizal H. Sultoni. General Manager.
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Jimmy
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
Keep up the excellent work. We had a wonderful time at your property.
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Accommodation's Reply
02 May 2025
Dear Mr. Jimmy S., Thank you for your kind words. We are delighted to know that you had a wonderful time at Fraser Place Setiabudi Jakarta. Your encouraging feedback truly means a lot to us, and we will continue to strive for excellence in providing memorable experiences for all our guests. We look forward to welcoming you back in the near future. Warm regards, Rizal H. Sultoni General Manager
Number of reviews per page
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40