Location is excellent with a 7 minute walk to town center. The view of Santander is also fabulous. There were some minor maintenance issues and auto parking is limited so make prior arrangements with the hotel

The air conditioning was not efficient enough to cool down the room.Not very pleasant during warm days

the staff very friendly. Location is not good is on a hill and far from the places that you want to go. The A/C didnt work. The room was a sauna, we reported 4 times and they didnt fix it. There are better places to stay

Good accommodation, very clean, and stylish decoration.

Very friendly staff, clean room, comfy bed , express coffee machine in the room and very good location. Safe parking 🅿️ and covered .

Vare good

We love ❤️

Slightly odd location, but actually very convenient. Excellent staff. Comfortable room, but the whole hotel is feeling a little old and needs to be refreshed

I liked the front desk staff. If not them we would cancel our reservation and go to the other hotel. Location and room sizes were shocking, breakfast very limited. Preserved fruit served in the summer, etc

Really convenient to get to main tourist area. Staff difficult to find at Reception on several occasions. If you’ve got a car make sure you book a parking spot.

The hotel seems to have seen better days. The base in the shower was coming off the wall and had mold behind it. There were a few broken things in the room (e.g., the face plate came off the outlets in the bathroom when unpluggin the hair drier). The room had a large balcony which looked out over the bay but the furniture could have done with a wipe down. The garage is undergound and accessed with a car lift which was not for the faint of heart. The staff were very friendly and helpful and the bed was comfortable but the hotel could do with some maintenance.

We had a perfect stay at this hotel. Quirky design, underground parking, large room, excellent location and perfect staff.

Good

Just an overnight after our weekend in San Sebastián. Hotel was fine and lovely staff. Massive room

Friendly staff, very spacious room, comfortable bed, good shower room. A few ‘teething troubles’ - one of the sockets providing power to the coffee pod machine not fixed to the wall, toilet roll had been wet and left to dry out - not acceptable. Coffee pod machine is a waste of time! Parking right outside door of hotel was great, easy downhill walk through little streets to main area. Very nice breakfast. Convenient for 1 night stay before catching ferry.

Art Hotel was in a good location great views over the port from room. Very good breakfast with plenty of choice. Staff very friendly and helpful. Comfortable room

Lovely little hotel. Perfect for nice evening walks as it’s super close to anything you need. Room was clean and taken care of. Only downside was the AC is it didn’t work too well.

The check-in was friendly and the staff were always happy to see us. The room was comfortable. We liked the stylish and artful decor in the corridors. We didn't have any problems.

Really friendly and helpful staff. Amazing views from the room.

We stayed here on the last night of our trip before catching ferry. Staff were super friendly and helpful. Hotel was nice, close to town/bars/restaurants but immediate surroundings of hotel were residential flats and the hotel was definitely out of place in its surroundings. Very glad there was secure parking (for which there was no additional charge 👍) . Only negative about the actual hotel itself was no fridge in the room.