9.0
Exceptional
From 42 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.0

Meal

9.0

Location

8.8

Service and Facilites

9.3

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Traveler Reviews The Mansion Hoi An by Minova

Number of reviews per page
20
40
Customer reviews
T***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
home ok is very cute, I find everyone very thoughtful and cute
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O***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The reception was ok, the room was clean. I will come back.
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Tran T. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The best hotel in Hoi An
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1 people find it helpful
B***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
The staff here are very enthusiastic and friendly, the room is clean and ok, if I have the chance to come back I will stay here
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Hoang T. Q.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
I really like the hotel, the receptionist is friendly and enthusiastic, the small swimming pool is very nice to check in
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1 people find it helpful
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Chau T. T. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 57 week(s) ago
Địa điểm gần phố cổ thuận lợi cho việc di chuyển, phòng sạch sẽ, bạn lễ tân rất nhiệt tình và thân thiện
1 people find it helpful
HUYNH Y. N. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 61 week(s) ago
một căn nhà cũ được sửa lại theo phong cách địa trung hải, hồ bơi đẹp không cần thêm filter, mọi thứ đều tốt chỉ có 1 vấn đề là khoá cửa phòng mình bị trục trặc mỗi lần đi đâu về đều phải gọi lễ tân mở giúp
3 people find it helpful
Vi Bui
icon-origin-TRAVELOKA
9.1
/10
Reviewed 80 week(s) ago
The villa has a great location just 10 min walk to the center of the ancient town. The room is vintage decorated, quiet and clean. The staff is friendly and helpful.
3 people find it helpful
Tuyen N. V.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 116 week(s) ago
Villa clean, quiet, gentle staff. Breakfast is a bit too much
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3 people find it helpful
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NGUYEN A. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 145 week(s) ago
Trên cả tuyệt vời. Nhân viên cực kì thân thiện, hỗ trợ nhiệt tình. Có dịch vụ book xe từ đón mình từ Đà Nẵng vào Hội An giá khá mềm, tài xế thân thiện, dễ thương. Chỗ ở đẹp và không quá nhiều phòng và khách nên cũng yên tĩnh. Rất nên đến đây nha 💜
4 people find it helpful
Thuỳ L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 151 week(s) ago
Cũng được nhưng điều hoà không được mát lạnh
1 people find it helpful
Minh D. H.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 257 week(s) ago
The service was not as expected, the facilities are only on the image, the rest is extremely poor. Floating breakfast is sketchy.
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3 people find it helpful
TRAN T. A.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 278 week(s) ago
I broke the nightstand (lampstand is ceramic vase) to pay 2.8 million dong. The hotel said the lights made me feel that the price was a bit expensive. The hotel does not have an elevator, the luggage must climb the portable set price range of 1.4 million VND / night but I feel unprofessional like 4 star hotel, small room. If you like the quiet, you should stay
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3 people find it helpful
Yolan H.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.0
/10
Reviewed 284 week(s) ago
Honestly, I feel the price of the room they provide is too high. It was like not staying in a hotel of one million rupiahs per night, but staying in a (nice) guest room at a friend's house. Because there are only two floors and no elevators, I have to lift my 30kg suitcase to the 2nd floor by stairs. I was unhappy because the hotel clerk who was on duty at that time was only a tiny woman (who was very friendly and helpful.) Besides the rooms, the entrance, and the small pool that was Instagramable, The Mansion's house was not well decorated. The location is also relatively far from the ancient town of Hoi An. Apart from that, this hotel does not disappoint.
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Nii A.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
10.0
/10
Reviewed 286 week(s) ago
Everything is great, all the staff are lovely. Feeling friendly at home. Quiet space, utility. Will come back 👍🏼
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2 people find it helpful
Vanmai P.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 286 week(s) ago
It’s very nice hotel. This hotel is good location and near by the old city Hoi An . I stay there for 1 night and staff very friendly and kindness. They have bicycles you can borrow and ride to the old city about 10 minutes. I really happy to stay here :)
4 people find it helpful
Pham T. T.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.1
/10
Reviewed 290 week(s) ago
The staff were friendly and supportive staff, nice rooms, nice rooms, small rooms, but the service was great. I'm in Alex's room, so I have a free flight to see you at the airport or to Danang. If given the opportunity will come back
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1 people find it helpful
Accommodation's Reply
04 Dec 2019
Dear Thu Thuy! On behalf of the management of The Mansion Villa, we are happy that your vacation is really memorable here, The Mansion always wants you to have a great experience when choosing this place for your vacation. siblings . We would like to sincerely thank you for your positive comments to the villa, this will motivate The Mansion to have better services! Wishing you lots of health and success, The Mansion Hope to welcome you in the future Dear! Nguyen Dac Trung (Arthur) Managing Operations Villa
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Le Hanh
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.4
/10
Reviewed 290 week(s) ago
Nice room, clean. The attentive and friendly staff
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1 people find it helpful
Accommodation's Reply
04 Dec 2019
Hello Ms. Ngoc Hanh The Mansion Villa is very happy to receive positive reviews from her, with the criteria The Mansion is a place where customers can feel the best about the service, the comfort like being in their own home, the simplicity and devotion of the local people here! Hope you will have a memorable trip at The Mansion Villa Hoi An. Wishing you lots of health and joy in life! Dear! Nguyen Dac Trung (Arthur) Managing Operations Villa
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Cao q. s.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 291 week(s) ago
The room is not very good, I am not alone, the staff members are different from each other.
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Accommodation's Reply
04 Dec 2019
Hello Mr. Cao Quang Sang The Mansion sincerely thanks you for your positive comments On behalf of The Mansion Villa, we are very sorry for your unexpected experiences during your stay, certainly the feedback. Your villa management will be reviewed and improved in the near future. Hopefully in the future you will still believe and care about The Mansion then surely The Mansion will give you a better experience in both quality and service. We wish you all lots of happiness and health. Dear! Nguyen Dac Trung (Arthur) Managing Operations Villa
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Lan L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 294 week(s) ago
High recommend this hotel for everyone
1 people find it helpful
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