Overall Ratings & Reviews Fairfield Inn & Suites by Marriott Houston Pasadena

Clean

The 2 young people who worked the front desk -David on day shift and the wonderful young lady on night shift. They were both very kind and super helpful!

There was an odor in the room, the AC constantly made noise and the bathroom room would get stuck while closing.

Friendly staff, everything was clean!

AC in the room was making noise

Awesome hotel

Good location, good price

Excellent staff. Extremely clean property

The room was comfortable and convenient to our activities.

It was ok but it smelled musty

It was tucked in an area with restaurants.

All the good restaurants and shops are in walking distance from the hotel.

Clean rooms and friendly staff

Good value

great experience

Staff excellent! While things were shiny lots of smaller things were broken, missing, scuffed or marred. Nice new carpet but loose /broken bathroom tile. Great showerhead but approx 18" of missing caulk near floor. Floor transition was was too short & bent at doorway. Crushed wall lamp shade (reported 3 times) Assortment of tea but no hotwater in lobby. Again, staff were all lovely!

.

Close to highway, there was some noise

The walls are paper thin,you can hear everyone's conversations, no breakfast,or room service,the restaurant food & Starbucks coffee was bad tasting and low quality for the price and the room smelled like cigarettes. Very disappointing. Don't book here if you want to relax expecting room service.

Excellent stay. Everything was clean. Breakfast was good.