The included breakfast occured too late for a business Hotel. It should be open at 730 at the latest.

Great rooms

Breakfast was the best! Staff attentive. Mattress was not the most comfortable, felt like it was sinking. May need to be upgraded.

So great and the value is amazing

Breakfast was between 4 choices. Heating was good. Hot water for shower was good.

Love it !

Wifi was a little slow but overall a great experience!

The property is starting to show its age. The room was fine, but didn’t seem like what i expected having booked a suite (1 room, 1 small desk, and 1 armchair). Monastery bistro was quite nice.

Very clean and exceplent service

Very clean, great staff

I went to the Monastery Hotel to check in at 5:00 p.m.. after several spa treatments at the attached spa that afternoon (that is another story space won’t allow me to review here). My plan to end a long awaited, relaxing spa day had been to check in, order a room service meal and glass of wine, and have a quite relaxing night in. During check in, I was advised that the restaurant had just closed (at 5:00P.M.?!!) and no room service was available. I was more than annoyed but I reluctantly checked in anyway paying for my room up front which, I was advised, is policy. When I entered the room the first thing I saw was the room service menu that I couldn’t use and then I noticed the state of the room. It was incredibly drab and reminded me of old, run down motel in a bad part of town. The furniture was in poor repair (as per other reviewers from several years ago on the Monastery website) and the flooring looked dirty and was separating (see photos). I picked up my bag and left. I was advised the manager would get in touch with me regarding my experience at the Monastery Spa and Hotel and a refund. I’m still waiting for that call.

Did not require internet. Shops and dining venues were great!

We didn’t take advantage of the spa but it looked amazing!

Had to move rooms because of hot tub not working place needs work

Food was great

Clean room, helpful staff, good breakfast

Staff was so accomodating and the spa was amazing

The Internet was fast .I didn't use the spa

Excellent experience!

Bed sheets could be better, the fitted sheet never stays on. Also, the mattress definitely needs to be changed. Its a large dip in the middle. Its sad because everything else is spectacular 😊 hope they fix this because we love to stay there.