Overall Ratings & Reviews Candlewood Suites WACO by IHG

I'll be coming back here again. This is by far the most spacious I've ever been in.

Elevator quit working and we carried our bags down 4 floors.

Very clean property.

Went to check in, they said my reservation through Expedia was canceled by thr hotel but never informed Expedia nor did they call me. No rooms were available and never did try to help. It was graduation for thr college there and i had to scramble fot another room.

Hey its just a motel

The room was okay, although there was a notable weird smell on the bedding. Check-out time was noon, but at 11:30, we started receiving multiple calls from the front desk and having staff knock on our door to remind us check-out was in a half hour. We KNEW that, and the multiple attempts to remind us made it more difficult to meet that deadline because we were interrupted several times. We eventually just packed up and left about 11:45, because it was so irritating. The interruptions made it impossible to finish getting ready so I had to put my makeup on in the car, while driving to my graduation at Baylor. I would never recommend this hotel to anyone, because they added an unnecessary level of stress to the day. We were rushed and made to feel unwelcome.

Hotel was nice and clean; noisy at times due to people walking around with heavy feet

Very friendly staff clean spacious room comfortable bed

Convienent places to eat. Quiet at night.

We had to request that our room be cleaned after 7 days and we were told that the cleaning staff was on strike. They did manage to get it cleaned but made it seem like it was a real inconvenience for them.

Great place

I was In the hotel today and I got bit for some kind of bugs they change me for another room and I hope not bugs, the hotel need to check the pest control

Room had a weird smell and the from desk person was not very pleasant

This was a great stop for us while moving from south Texas to Oklahoma! Had room for our trucks and trailers and is pet friendly!!

It was convenient to the city. No breakfast. I will look for a hotel that has breakfast on my next trip to the city.

Coustomer service was 💯 GREAT!!!

It was a good night stay. Comfy beds and pillows. Cold air. I would stay again

Beds are really comfortable! Overall good but the amenities horrible. So soap is dispenser type (understandable) but how do you use in bath tub when it is so high up on wall? Coffee was really bad and I got the fresh batch. Really it’s the machine. Maybe consider taste testing machine to find better quality.

Nice room and staff. Everything was clean but room could use some maintenance. Check in staff was very polite. Only complaint is they charged more after we left to my card. It was 12 dollars but no one has responded to why it was charged. We left the room perfectly clean and did not take anything from the room.

Front desk employee was very nice! Greeted us warmly and was very kind. Thank you! We arrived on 10/10 at about 7:30 pm