Staff was kind and willing to help, especially the guy from Battambang. In the mood for a chat any time and not too pushy about buying tickets through them.
It seems the facilities are going through some refurbishment which is good because the general impression is of a bit ran down place, kind of not really taken care.
As travelling in the rainy season, not a lot of guests so felt like having a VIP treatment.
Couldn't use the pool or the solarium, though.