The Highland Hotel by Compass Hospitality

Explore The Highland Hotel by Compass Hospitality
7.6
Pleasant
From 491 reviews
Cleanliness

7.8

Room Comfort

7.4

Service and Facilites

8.0

Traveler Reviews The Highland Hotel by Compass Hospitality

Number of reviews per page
20
40
Top reviews
Eddie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel. On my last two visits I've had a recently refurbished room, so clean and fresh. Friendly helpful staff who go out of their way to make your visit a memorable stay.
Luidgardo
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, cluter free fresh environment. Staff very decent.
Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Lovely room, and great view over the village. Very clean. Dinner and breakfast excellent as always. Staff all friendly and helpful.
Stefan
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

A really lovely hotel with an interesting history. The staff were absolutely lovely and really made the effort to look after us. The room was spotlessly clean and very comfortable. We had our evening meal in the hotel with delicious food and top notch service. Overall we really enjoyed our stay
Louise
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was ok . A bit cold . Shower not great. Nice towels and shower gel etc . Bed very comfy . Lots of tea, coffee , milk which was great .
Sophie
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Huge rooms lots of space nice and clean
Stephen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was very clean. Staff friendly and helpful. Nice location and good value for money.
Colin
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Good value with clean room and quiet location. Included food and dinner service was average.
Michael
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great common areas.
Lyn
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Beautiful hotel with lots of character. Staff friendly and helpful. Unfortunately the food in the evening and at breakfast was very underwhelming.
Martin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Yes everything was good
Frederick
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I have stayed in this Hotel a number of times and never had any complaints. But on this stay the evening dinner was on a four day rota and the main course was not very good. Breakfast time the replenishment of empty dishes was slow. Overall the Hotel has gone down since last year.
Gillian
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

A little tatty in finish of painting & decor, but best of three I stayed in in 3 days. Evening entertainment was unexpected & thoroughly enjoyable.
Deborah
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Friendly staff. Our room however although clean had a smell which made the stay unpleasant.
Elyse N
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Alan, the food and beverage manager was outstanding! He provided ideas of places to visit. His love for The Highlands is infectious!
MARK
icon-Business
Business
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Clean hotel and staff good, somewhat dated .
Sean
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Clean, simple room. Shower was ok, low on pressure. Biggest problem is the walls are paper thin. It was too hot but was fine with the window left open. Everything else was good, had a lovely stay.
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

A comfortable stay. Good food.
amber
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Friendly staff, comfortable room and yummy breakfast! We really enjoyed the entertainment on the nightvwe arrived.
Jim
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The property is an old hotel with a history of being a Victorian spa. Parts of the hotel are run down, however the room was spacious and clean. Beautiful scenery. We arrived a little early so our room was not ready - this was fine. The receptionist was rather officious and not particularly welcoming. We were asked to complete a hard copy form for our check-in details which was fine but we were not given a key to our room, so we could sit in the reception area (spacious and comfortable) in readiness to go to our room when ready. The receptionist never called us when the room was in fact ready. We were fortunate to ask a the desk to enquire about our room just as a large coach load of guests arrived. Had we not done so we would have had to wait until the coach load were checked in! The hotel was great but the check-in was not efficient or welcoming.
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Number of reviews per page
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