Yes

We only stayed for 2 nights so we only went back to the hotel to sleep. Excellent shower, nice view from the window. The only draw back for me was the lift had broken and we were on the second floor

Too many coach parties which made the breakfast experience not enjoyable.

Nice historic building and exterior. Nice and close to station. Good things end there. Paint in rooms is old and scuffed, with various marks on the walls and doors. Can hear everything happening in the hallways. Good water pressure, but temperature could only be described as lukewarm. Breakfast was average and not worth it.

Internet was fine, cleanliness middle of the road, bar was closed, the place needs a little investment

Nice Hotel. In desperate need of a re-furb, which I believe starts in Oct 2025. Should be first class when done. Surrounding area nice. Quick access for town. Binoculars needed for lake view.

We liked that the hotel was close to buses and town making it easy to get to around etc.Catering staff etc were very friendly and helpful and the food was excellent.The lift broke on our 3rd day of 7 night stay and remained out of order for rest of our stay. which was a bit of a problem as my wife had to hobble upstairs with her walking stick.Although the room was clean and tidy it was not as good as we were expecting it to be.The online brochure showed a very nice room but was not the same as the one we were given.Rooms like the one we had should have been shown in the brochure so we knew what room we were paying for. It was a very basic room and we expected more.We were very dissappointed with that as with my wifes mobility problems ,she struggled to step in and out of the bath.We also did not know about the £6 a night car parking charge until after we had booked and paid.We decided to travel by train because of this extra charge because we thought this was very wrong.Guests only should be allowed to park free of charge by taking registration of your vehicle like other hotels do..There was a bar and extra facilities but they were shut so we did not have the chance to see what that was like.On our last night dog was barking most of the evening in an nearby room,which kept us awake most of the night.We feel guests with dogs should be in a separate part of the hotel for health,hygiene and noise reasons.

Clean room & comfy beds but quite noisy, can hear other guests in the corridor & pipes banging were noisy.

All the staff were welcoming and friendly and the breakfast was run so well we enjoyed our stay

We had a nice stay

Room and building a little tired.

It was an ok cheap break but then having to pay £20 per night for the dog (I get it to a point but nothing extra for them)but I didn’t know I had to pay for parking at the hotel, £6 per night but if you ate a meal at the bar that was closed it was free. So a cheap two night get away really wasn’t.

Bed had springs that were broken, big cracks up the walls, didn’t seem clean really at all

Unwelcoming staff, room smelt damp possibly a room where they allow dogs to stay, bathroom door didnt shut properly mould on curtains, pictures of rooms very deceiving looks nice but was not worth the money. I am sure they have nice rooms, on good note Hotel in prime location to walk to shops and restaurants.

Large building with age, great position and character. Staff were very pleasant. The small single room has clean fresh towels & bedding, shower was good. But, the carpet was dirty and is worn bare in parts. I Didn’t want to walk on it in bare feet. The radiator control knob was filthy with matted dirt. The heated towel rail had loose wires coming out & a burned discolour so I was frightened to use it. The bathroom door was bashed & paint off in parts. The wallpaper is starting to come away. For the price, the room should be in better condition. The carpet is too dirty to let out the room.

Dissatisfied, door in the room badly fitted, bathroom door didn't shut properly, the vent in shower room was not very clean. Room says delux but I'd say it was far from that. Badly needs a refurbish.

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The hotel provided the facilities that we required for our stay. On the negative side, we felt the interior could do with some refurbishment, although we noticed that some work was in progress.

Great location.value for money Staff is polite.Food is good.

A charming hotel!