Overall Ratings & Reviews Valeria Dar Atlas Resort All Inclusive

The property is large but quite far from the city Center. Room was cleaned everyday but the property needs refurbishment. The pools are decent size and well maintained. Food was good and had multiple options. I would suggest the management team to improve on the all inclusive drinks offered at the bar.

The food was delicious although the choice was limited. The staff were very friendly especially Hamza and Hafid in entertainment although I feel the bar was understaffed. It was sold as all inclusive but this did not include any cocktails which were extra. Certain pools and bars only had soft drinks. Staff did not come round the pool to order drinks, you had to find staff. The toilets in the common areas often didn't have toilet paper in. The pools were freezing so not many people used them, could be better if the pool was heated. The hotel facilities were basic not many activities. The indoor pool and gym needed a refurbishment there was 1 changing area for men and women and one toilet was broken not really 4* however I had a very nice time. Kunal who worked in the excursions office was very friendly and helpful.

Friendly, helpful staff. Comfortable bed, not happy they are single beds though. Telephone in rooms don’t work. Nice atmosphere, decor and outside areas look pretty. Have to pay to use Hammam but advetised as included in the AI deal!!! Otherwise an enjoyable stay.

The hotel itself was beautiful. The main issue was the staff. Check in was at 2 and when we got there at 230, the front desk said to wait until 4 (saying that was checkin but we double checked hotels booking and it was at 2. We missed the full day and could not enjoy any ammeneties. The food was horrible and no simple option such as chicken fingers and frnech fries. We had to go out for every meal. Hotel was all inclusive but you had to pay after 10pm and they would only allow beverages (even a soda can) in the dining hall. They said they had laundry service but it wouldnt be ready in time (15 hours). They reminded us at check in dinner lunch and the morning we must leave by 12 it felt they just wanted us out and we burdened them.

It was worth the money and I would definitely book again

Cats were beautiful staff friendly could do with a kettle in the rooms and more storage

Nice resort. But rooms definitely need so work on. We went there as a couple and booked a normal double bed room and found out there were 2 single beds instead. Which wasn’t nice. Rooms condition wasn’t great but resort it self is giod

Apart from the animation staff around the pool, the service was terrible. Housekeeping are rude, canteen has nothing labelled and take no responsibility to allergic reactions. Shocking.

Food was absolutely horrid the staff was not itentive the houses were filthy the pool was so disgusting it literally looks nothing like any picture definitely avoid

Loved the food and customer service

No fitness options, there was gym , pool water was cold. There is very limited transport options , they run a paid shuttle service that too refused to give us lift because they did not have enough passengers to run the service at sometimes.food was okay but limited drinks option for non alcohol drinkers..only option you had was to drink alcohol or these sugary drinks .

The staff at this hotel are wonderful. It is not. 4 star. Rooms are very basic I feel like I was backpacking again. The room was freezing at night to the point we had to layer up So many things closed like tennis, volleyball, and extra charges

The rooms were dirty, when you ask the cleaner to clean they still don’t do a good job of it

We had a great stay - rooms a little tired but comfortable, shower could have been warmer but as it was so hot it really didn't matter - the food was lovely and varied - very good value for money.

Excellent Customer service, everyone was so nice and kind. Our room was clean and quiet. So much activities and fun for adults and children. Delicious food all over the restaurants. We enjoyed our stay there from the time we checked in to checked out. I highly recommend this resorts.

The property is outdated, the service was very bad. You can’t get new towels, no chairs in the room. There is no organization when getting your food. Lots of promises but no delivery. Only person trying to help was a worker named Zouhair. He tried to help to the best of his ability. Overall the whole resort is messed up.

Food was awful - just recycled from the day before. They rooms are very old and in need of updating.

Reception staff were friendly enough. Food varied day to day, we spent most the days in the adult only pool which was brilliant as the main pool was very loud. Entertainment was good but by the end of our holiday the songs played were always the same played over and over, Entertainment staff and resturant staff were polite and brilliant, Entertainment staff were such high energy and involve everyone. The room was clean done everyday, cleaning staff were always polite and friendly too. Aircon in the room was a lifesaver due to it being so hot! There is a shuttle into the centre which is very handy but the timings are a bit awkward either being too close or far away, the minibus was extremely hot though which was almost unbearable with it being about 25minute journey. We got the unlimited photos package and thanks to Hamza we got some amazing photos including a engagement photos hoot which was the highlight and he made it so special. Thank you Valeria Dar Atlas

I'll go back there for sure , it was a good experience!

Établissement propre,le buffet est varié et délicieux,les personnels est sympa, l équipe de animation est sympa,les chambres est simple